16
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
The appliance is
not working
Appliance not plugged in Insert the plug into the wall outlet
Wall outlet not energized Check fuses and circuit breaker
Malfunctioning appliance Switch the appliance o, unplug
the appliance from the wall outlet
and contact qualied personnel to
check and repair the appliance
Overheated appliance Place the power switch in the o
position, unplug the appliance
from the wall outlet and allow to
cool down before using it again
Incorrect appliance
assembly
Ensure the interlock mechanism
are correctly locked
Motor rotates
very slowly or
does not rotate
Too much food in the
container / Motor is
overloaded
Remove some food, shake
ingredients in container to
redistribute and restart cycle
Consistency is too thick
Food residue built-up in
the coupling
Add some liquid and restart cycle
Unplug the appliance, disassemble
the blade attachment and clean
the coupling using a small brush
Food not fully
blended
Ingredients too large Remove ingredients and cut them
into smaller pieces
Too much food in the
container
Remove some food, shake the
container to redistribute the
ingredients and then restart cycle
If additional assistance is needed, please contact our Customer Assistance at
1-866-321-9509 (US).
TECHNICAL DATA
Rated voltage: 120V~ 60Hz Blending jar capacity: 25 .oz (700ml)
Rated power input: 300W Chopping bowl capacity: 18 .oz (500ml)
Immersion Blender_201627_IM_US_V4_170620.indd 16 6/20/17 10:14 AM
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