Why is my FAZUA Bicycle Accessories drivepack making clicking noises?
Clicking noises from your FAZUA drivepack can occur if the polygon coupling has been loaded on one side. To fix this, push the polygon coupling back into its original position to mobilize it again.
Why does my FAZUA Bicycle Accessories motor power feel low?
There are several reasons why your FAZUA bicycle motor might feel weaker than usual. If the drive system is new, it needs a few kilometers to reach full power. Also, high or low temperatures can affect performance. In hot conditions, the battery or drivepack's heat management might limit power. In very cold conditions, the lithium-ion battery's performance may be reduced.
What to do if FAZUA Bicycle Accessories remote does not switch on?
If your FAZUA remote isn't turning on, there are a few things to try. First, the battery might be empty or has been switched off due to an extended idle period. Try turning the battery on using the on/off button. If that doesn't work, charge the battery. Also, the interface between the battery and the drivepack may be dirty, so try cleaning it.
How to fix red light on FAZUA Bicycle Accessories remote?
A red light on the upper LED of your FAZUA remote indicates a connection error between the drivepack and bottom bracket. To resolve this, clean the interface between the bottom bracket and the drivepack. Dirt on the interface can obstruct the connection.
What does yellow light on FAZUA Bicycle Accessories remote mean?
A yellow light flashing on the upper LED of your FAZUA remote might indicate a bad connection between the speed sensor and the bottom bracket. Check the position of the spoke magnet. If you still encounter a problem, further assistance is needed.
Why did my FAZUA Bicycle Accessories support suddenly stop?
If you experience a sudden loss of support while riding your bike, it may be due to the BMS protective function. To resolve this, switch off the battery by pressing the on/off button for 3 seconds and then switch it back on again.
Why are the white LEDs flashing on my FAZUA Bicycle Accessories remote?
If the white LEDs on your FAZUA remote are flashing, this indicates a software update. The remote will update automatically after a new firmware update. Please wait and do not switch off the remote until the LEDs stop flashing.
Describes the drive system's intended use and core operational principles.
Provides essential safety guidelines applicable to using the drive system.
Step-by-step instructions for installing and detaching system parts like the battery.
Guides on operating the e-bike effectively with the drive system engaged.
Instructions for updating the drive system's firmware.
Step-by-step guide for mounting the drivepack onto the e-bike frame.
Instructions on how to safely detach the drivepack from the e-bike.
Guides on turning the drive system on and off using the remote.
Instructions on adjusting the electric assistance level via the remote.
How to check the battery's condition and activate it.
Step-by-step guide for installing the battery into the drivepack.
Instructions on how to safely detach the battery from the drivepack.
Detailed instructions for charging the battery using the FAZUA charger.
How to connect the charger to the battery for charging.
Steps to safely disconnect the charger from the battery and power.
General| Motor Power | 250W |
|---|---|
| Torque | 55 Nm |
| Assistance Levels | 3 (Breeze, River, Rocket) |
| Nominal Voltage | 36V |
| Motor Type | FAZUA Evation |
| Assistance Modes | Breeze, River, Rocket |
| Max Speed | 25 km/h (15.5 mph) |
| Charging Time | 3.5 hours |
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