Why is my Ferroli BlueHelix THETA 24 C showing a high fume temperature?
If your Ferroli Boiler shows a high fume temperature, it may be because the fume probe detects an excessive temperature. Check the exchanger. You may also need to check the fume probe and the flue material parameter.
What to do if my Ferroli Boiler has overtemperature protection intervention?
If your Ferroli Boiler experiences overtemperature protection intervention, it could be due to several reasons. The sensor might not be correctly positioned on the flow pipe or could be damaged, so check its positioning and operation, replacing it if necessary. Another cause could be a lack of water circulation in the system, so check the circulating pump. Air in the system can also trigger this issue, so vent the system to remove any trapped air.
Why is my Ferroli BlueHelix THETA 24 C Boiler showing a specific flame combustion error?
If your Ferroli Boiler is experiencing a specific flame combustion error, it could be due to an unstable flame or signal after ignition. Check the gas supply, fume ducts, and condensate drain. Also, verify the correct position and condition of the electrode. The error should reset after approximately 3 minutes.
What to do if there is no flame after the ignition phase in my Ferroli BlueHelix THETA 24 C?
If the Ferroli Boiler has no flame after the ignition phase, the possible causes are: an ionization electrode fault (check the position of the ionization electrode, free it from any deposits and do a complete manual calibration, if necessary replace the electrode); unstable flame (check the burner); air/fume ducts obstructed (remove the obstruction from the flue, fume extraction ducts, air inlet and terminals); trap blocked (check the trap and clean it if necessary); wrong calibration (do complete manual calibration).
Why is the exchanger protection intervening on my Ferroli Boiler?
If your Ferroli Boiler's exchanger protection is intervening, it may be due to no water circulation in the system. Check the circulating pump and heating system. Another cause could be poor circulation and an anomalous flow probe temperature increase, in which case you should vent the system. A blocked exchanger could also be the culprit; check the exchanger and system.
How to troubleshoot a flow sensor fault on a Ferroli Boiler?
If your Ferroli Boiler displays a flow sensor fault, the sensor may be damaged. In this case, check the wiring or replace the sensor. Other possibilities include shorted or disconnected wiring.
What does multiple requests error mean on my Ferroli Boiler?
If your Ferroli Boiler is showing multiple requests error, this could be caused by repeated short-term requests. Check if there are pressure peaks in the DHW circuit and, if necessary, modify parameter b11.
What to do if my Ferroli BlueHelix THETA 24 C Boiler exceeded the maximum number of consecutive resets?
If your Ferroli Boiler has exceeded the maximum number of consecutive resets, disconnect the power supply to the boiler for 60 seconds and then reinstate the boiler.
What to do if my Ferroli BlueHelix THETA 24 C has a card parameter fault?
If your Ferroli Boiler displays a card parameter fault, it indicates a wrong card parameter setting. Check and, if necessary, modify parameter b15 to 3.
Why is my Ferroli BlueHelix THETA 24 C showing an external probe fault?
If your Ferroli Boiler displays an external probe fault, it could be due to a damaged probe or shorted wiring. Check the wiring or replace the sensor. Alternatively, if the probe was disconnected after activating the sliding temperature, reconnect the external probe or disable the sliding temperature.
General| Category | Boiler |
|---|---|
| Model | BlueHelix THETA 24 C |
| Type | Condensing |
| Power Output | 24 kW |
| DHW Output | 24 kW |
| Efficiency Class Heating | A |
| Efficiency Class DHW | A |
| Maximum working pressure | 3 bar |
| Sound power level | 49 dB |
| Fuel Type | Natural Gas |
| Weight | 29 kg |
| Connection diameter (gas) | ¾ inch |
| Connection diameter (water) | ¾ inch |
| Electrical supply | 230 V |
Important safety precautions for installation, use, and maintenance of the unit.
Overview of the BLUEHELIX THETA C boiler and its capabilities.
Requirements for qualified personnel and adherence to regulations for boiler installation.
Criteria for selecting a suitable and safe location for boiler installation.
Guidelines for making correct hydraulic connections to the boiler and system.
Critical safety warning regarding electric shock during installation and maintenance.
Procedures for adjusting boiler parameters by qualified personnel.
Steps to convert the boiler for different gas types.
Process for verifying and adjusting CO2 levels for optimal combustion.
Detailed steps for performing manual calibration of the combustion process.
Pre-ignition checks and safety procedures for the boiler.
Step-by-step guide for the initial start-up and configuration after installation.
Instructions for safely opening the boiler casing for maintenance access.
Information on interpreting display messages and fault codes.
A table detailing fault codes, possible causes, and cures.
To Next Page