142 Capron - 04-17 - CAP-0017-01EN
Troubleshooting
15
15.5 Cooker
15.6 Extractor hood
If the faults cannot be rectified using the table or the instruction manual, please
contact the customer service.
15.7 Heater/boiler
Fault Cause Remedy
Ignition fuse does not
operate (flame does not
burn after the control
knobs are released)
Heat-up time is too short Keep control knob
pressed for approx.
15 to 20 seconds after
ignition
Ignition fuse is defective Contact customer service
Flame extinguishes when
being reduced to its
minimum setting
Thermocouple sensor is
incorrectly set
Correctly reset thermo-
couple sensor (do not
bend). The sensor tip
should protrude by 5 mm
beyond the burner. The
sensor neck should not
be more than 3 mm away
from the burner ring; if
necessary, contact
customer service
Fault Cause Remedy
Extractor hood does not
work
Power supply is defective Check fuse, replace if
necessary
Extractor hood is not
working with full power
Grease filter clogged Clean the grease filter
Active carbon filter
consumed
Change the active
carbon filter
Fault Cause Remedy
Heater does not ignite Temperature sensor on
operating unit or remote
sensor defective
Pull out plug on operating
unit. The heater then
works without thermostat.
Contact the customer
service as soon as
possible
Boiler empties, safety/
drainage valve has
opened
Internal temperature
below 3 °C
Heat inside
Safety/drainage valve
cannot be closed
Temperature at safety/
drainage valve below
8°C
Heat inside
Fan wheel runs noisily or
not steadily
Fan wheel is soiled Contact Truma service
department
None of the LEDs comes
on, device is switched
on, operating voltage is
connected
Automatic restart is
blocked, e.g. following an
interruption of the power
supply
Reset the device (switch
off, wait 5 seconds,
switch on again)
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