Q: Why am I seeing rubbish characters?
A: Only ANSI, Unicode and UTF-8 (with and without BOM) encodings are supported for ID3 tags
and .lrc files to be read by the X3. If the ID3 tags and / or lyrics files are encoded in an unsupported
format, rubbish characters will be shown.
Q: Why do my new songs not appear under any category?
A: The X3 can only sort your new songs into these categories after they have been added into the
media library database. Please set the Update Media Library setting to automatic, or manually
update the media library after adding your new songs.
Q: Why does the total number of files displayed by X3 differ from the actual number of files that I
copied into the micro SD card?
A: The total number displayed by the X3 indicates the total number of files playable by the X3.
5. Other Operations
Q: How to get longer battery life for the X3?
A: 1. Turn on "Idle standby". When this is set to on, the player will enter standby after the set time
when no music is playing and the user does not press any buttons on the player.
2. Lower the backlight brightness to reduce power consumption.
3. Set the "Screen timeout" timer, so that the player turns off the screen and locks the keys
automatically after the set delay when no buttons have been pressed and the scroll wheel hasn't
been turned.
Q: Why is the X3 sometimes sluggish in responding?
A: 1. High bitrate lossless tracks, particularly 192k/24bit APEs or DSD files, take more hardware
resources to decode, possibly causing slowdowns in the player UI. You may convert such APEs to
FLACs or uncompressed WAVs using programs such as foobar2000 on the computer first to make it
easier on the player. The sound quality will be the same.
2. Placing too many songs on the X3 may also contribute to slowdowns. Please limit the number of
songs on the X3's micro SD card where possible.
3. Placing non-music related files on X3's micro SD cards, such as videos and pictures, may cause
the X3 to slow down while sifting through them looking for music files. It is recommended to
dedicate the micro SD card on the X3 to music.
4. Playing high bitrate files or DSD files from slow micro SD card may cause stuttering. Class 6 or
above genuine micro SD cards are recommended.
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