Fillmaster Auto™ | User Guide
10
Troubleshooting & Maintenance
Error
Solution: The NDC for this drug is not in our database.
Call FLAVORx for immediate assistance at 1-800-884-5771.
Medication NDC not found.
Call FLAVORx at 800-884-5771.
Error
Solution: Water is not reaching the machine. Check the
supply line for kinks and make sure that all the valves are
turned on.
No water detected.
Processed canceled.
Call Fillmaster technician at
888-284-7873.
Maintenance Care
• Calibrate the Fillmaster Auto monthly.
• The recon area should be cleaned regularly with soap and water. The flavor door should
be cleaned with a lint free towel.
• Rinse the removable dispensing tip daily.
• Replace dispensing tips monthly, or weekly depending on usage
Fillmaster® Systems, LLC
9475 Gerwig Lane, Columbia, MD 21046
1-8
00-884-5771 • www.fillmastersystems.com
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