Fillmaster Pro™ | User Guide
10
Troubleshooting & Maintenance
Error
Solution: The NDC for this drug is not in our database.
Call FLAVORx® for immediate assistance at 1-800-884-5771.
Medication NDC not found.
Call FLAVORx® at 800-884-5771.
Error
Solution: Water is not reaching the machine. Check the
supply line for kinks and make sure that all the valves are
turned on.
No water detected.
Processed canceled.
Call Fillmaster® technician at
888-284-7873.
Maintenance Care
• Calibrate the Fillmaster Pro™ monthly.
• The Fillmaster Pro™ should be cleaned regularly with mild soap and a damp cloth.
• Rinse the removable dispensing tip daily.
• Replace dispensing tip monthly.
Fillmaster® Systems, LLC
9475 Gerwig Lane, Columbia, MD 21046
1-800-884-5771 •
www.fiillmastersystems.com
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