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FingerTec R3 - User Manual

FingerTec R3
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Fingerprint Color Door Access & Time Attendance
User Guide
R3
w w w . f i n g e r t e c . c o mw w w . f i n g e r t e c . c o m

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Summary

1. GETTING STARTED

Viewing the User Guide in the Internet

Access the user guide online via a provided URL or from the terminal package.

Terminal Included Accessories

Details the essential accessories provided with the terminal for installation and operation.

Activating Terminal

Registering Terminal

2. BASICS

Introduction to Terminal

Overview of FingerTec's product line and the R3 terminal's basic features and purpose.

Terminal Overview

Diagrams and descriptions of the terminal's physical components and their functions.

Main Menu

Battery

Date;Time

Voice Control

TURN ON;OFF

Security Features

Cleaning Terminal

Restarting and Resetting Terminal

3. USER

Enrolling User

Step-by-step guide for enrolling fingerprints, cards, or passwords for users.

Verifying User

Explanation of 1:1 and 1:N verification methods for user authentication.

VOICE MESSAGE

FINGERPRINT VERIFICATION

PASSWORD VERIFICATION

CARD VERIFICATION

Adding User Information

Deleting User

Access Level;Privilege

RFID Card Function

4. INSTALLATIONS & COMMUNICATION

Installations

Basic steps for physically installing the terminal, including wall mounting instructions.

Communications

Diagrams illustrating connection points for power and various communication interfaces.

NC (NORMALLY CLOSED) DOOR LOCK SYSTEM

NO (NORMALLY OPEN) DOOR LOCK SYSTEM

USB PORT

TCP;IP PORT

POWER SUPPLY PORT

RS232;RS485;WIEGAND CONNECTION PORT

Security

Installation and Setup of Ingress

Ingress Online Activation

Connecting the Terminals to Ingress

USING RS232 CONNECTION

USING RS485 CONNECTION

Using USB to Download;Upload Data

Communication Key

5. SYSTEM

System Settings

Configuration options for Threshold, Date Format, Sound, Voice, Algorithm Version, and Log Alert.

Data Management

Data Update Using USB Flash Disk

Display Settings

Reset

Misc Settings

DISPLAY THE FINGERPRINT IMAGE ONSCREEN

SYSTEM LANGUAGE

6. DATE;TIME

Adjusting Date;Time

Procedure to adjust the terminal's date and time based on the local time zone.

Daylight Savings Time

How to enable and configure Daylight Savings Time (DLST) settings.

7. USB

Understanding the Need for USB

Explains the role and importance of USB connectivity for data transfer.

TYPES OF USB

Information on USB flash disk compatibility with FingerTec terminals.

DOWNLOADING DATA INTO USB

Steps to download transaction logs and user information to a USB drive.

UPLOADING DATA FROM USB

Steps to upload user information and screensavers from a USB drive to the terminal.

UPLOADING PICTURES TO THE TERMINAL

How to upload images for display as advertisements or screensavers.

8. AUTO TEST

Who Should do the Auto Test?

Guidance on who can perform auto tests and recommendations for support.

TFT TEST

Procedure for testing the terminal's touch screen panel for quality and sensitivity.

AUDIO TEST

Procedure for testing the terminal's audio output for clarity and functionality.

KEYBOARD TEST

Procedure to check the condition and functionality of the terminal's keyboard.

SENSOR TEST

Procedure to test the fingerprint optical scanner's performance.

RTC TEST

Procedure to test the terminal's Real-Time Clock (RTC) for accuracy.

9. RECORD

Checking Records of Users in the Terminal

How to view specific user records by ID and date range directly on the terminal.

10. SYSTEM INFORMATION

Records

Displays system information including storage, user counts, and template usage.

Device

Shows detailed device information such as serial number, MAC address, and firmware version.

TROUBLESHOOTING

“UNABLE TO CONNECT” APPEARS

Troubleshooting steps for resolving connection issues between the terminal and a computer.

“ADMIN AFFIRM” APPEARS

Explanation for the 'Admin Affirm' message and resolution steps.

DIFFICULT TO READ FINGER

Common causes and solutions for poor fingerprint scanning performance.

THE LED IS BLINKING ALL THE TIME

Interpreting LED status lights for terminal operational status and potential issues.

“DUPLICATE FINGER” APPEARS

RFID CARD DOESN’T RESPOND

NO SOUND

Summary

1. GETTING STARTED

Viewing the User Guide in the Internet

Access the user guide online via a provided URL or from the terminal package.

Terminal Included Accessories

Details the essential accessories provided with the terminal for installation and operation.

Activating Terminal

Registering Terminal

2. BASICS

Introduction to Terminal

Overview of FingerTec's product line and the R3 terminal's basic features and purpose.

Terminal Overview

Diagrams and descriptions of the terminal's physical components and their functions.

Main Menu

Battery

Date;Time

Voice Control

TURN ON;OFF

Security Features

Cleaning Terminal

Restarting and Resetting Terminal

3. USER

Enrolling User

Step-by-step guide for enrolling fingerprints, cards, or passwords for users.

Verifying User

Explanation of 1:1 and 1:N verification methods for user authentication.

VOICE MESSAGE

FINGERPRINT VERIFICATION

PASSWORD VERIFICATION

CARD VERIFICATION

Adding User Information

Deleting User

Access Level;Privilege

RFID Card Function

4. INSTALLATIONS & COMMUNICATION

Installations

Basic steps for physically installing the terminal, including wall mounting instructions.

Communications

Diagrams illustrating connection points for power and various communication interfaces.

NC (NORMALLY CLOSED) DOOR LOCK SYSTEM

NO (NORMALLY OPEN) DOOR LOCK SYSTEM

USB PORT

TCP;IP PORT

POWER SUPPLY PORT

RS232;RS485;WIEGAND CONNECTION PORT

Security

Installation and Setup of Ingress

Ingress Online Activation

Connecting the Terminals to Ingress

USING RS232 CONNECTION

USING RS485 CONNECTION

Using USB to Download;Upload Data

Communication Key

5. SYSTEM

System Settings

Configuration options for Threshold, Date Format, Sound, Voice, Algorithm Version, and Log Alert.

Data Management

Data Update Using USB Flash Disk

Display Settings

Reset

Misc Settings

DISPLAY THE FINGERPRINT IMAGE ONSCREEN

SYSTEM LANGUAGE

6. DATE;TIME

Adjusting Date;Time

Procedure to adjust the terminal's date and time based on the local time zone.

Daylight Savings Time

How to enable and configure Daylight Savings Time (DLST) settings.

7. USB

Understanding the Need for USB

Explains the role and importance of USB connectivity for data transfer.

TYPES OF USB

Information on USB flash disk compatibility with FingerTec terminals.

DOWNLOADING DATA INTO USB

Steps to download transaction logs and user information to a USB drive.

UPLOADING DATA FROM USB

Steps to upload user information and screensavers from a USB drive to the terminal.

UPLOADING PICTURES TO THE TERMINAL

How to upload images for display as advertisements or screensavers.

8. AUTO TEST

Who Should do the Auto Test?

Guidance on who can perform auto tests and recommendations for support.

TFT TEST

Procedure for testing the terminal's touch screen panel for quality and sensitivity.

AUDIO TEST

Procedure for testing the terminal's audio output for clarity and functionality.

KEYBOARD TEST

Procedure to check the condition and functionality of the terminal's keyboard.

SENSOR TEST

Procedure to test the fingerprint optical scanner's performance.

RTC TEST

Procedure to test the terminal's Real-Time Clock (RTC) for accuracy.

9. RECORD

Checking Records of Users in the Terminal

How to view specific user records by ID and date range directly on the terminal.

10. SYSTEM INFORMATION

Records

Displays system information including storage, user counts, and template usage.

Device

Shows detailed device information such as serial number, MAC address, and firmware version.

TROUBLESHOOTING

“UNABLE TO CONNECT” APPEARS

Troubleshooting steps for resolving connection issues between the terminal and a computer.

“ADMIN AFFIRM” APPEARS

Explanation for the 'Admin Affirm' message and resolution steps.

DIFFICULT TO READ FINGER

Common causes and solutions for poor fingerprint scanning performance.

THE LED IS BLINKING ALL THE TIME

Interpreting LED status lights for terminal operational status and potential issues.

“DUPLICATE FINGER” APPEARS

RFID CARD DOESN’T RESPOND

NO SOUND

Overview

The FingerTec R3 is a sophisticated fingerprint color door access and time attendance terminal designed for modern office and home automation, as well as security applications. It integrates biometric authentication with time attendance tracking, offering a comprehensive solution for managing access and employee records.

Function Description

The FingerTec R3 serves as a master terminal for both door access and time attendance. It utilizes a powerful microprocessor to accurately process biometric data for personal identification and to collect precise data for time attendance activities. The device supports various verification methods, including fingerprint, RFID card, and password, providing flexibility and enhanced security.

For door access, the terminal can be connected to a 12V door lock, push button, 12V alarm, door sensor, and 12V door bell, allowing for controlled entry and exit. It supports both Normally Closed (NC) and Normally Open (NO) door lock systems, making it adaptable to different security setups. The terminal can also integrate with third-party controllers via Wiegand output for broader system compatibility.

In terms of time attendance, the R3 records transaction logs that include terminal ID, date, time, user ID, and transaction activity. This data is crucial for generating accurate attendance reports and can be managed through the bundled Ingress software. The terminal's RTC battery ensures that the clock remains accurate, even during power outages.

Communication with a PC or network is facilitated through multiple options, including LAN (TCP/IP), RS232, RS485, and USB. This allows for seamless upload and download of user information, transaction logs, and other data, ensuring efficient data management and system updates.

Usage Features

The FingerTec R3 boasts a user-friendly interface with a touch panel keypad and a 2.5-inch 65k color display screen, enhancing convenience and visual appeal. The LCD screen displays the terminal's status, day, date, and time. The keypad allows for inputting instructions and configuring settings.

User enrollment is a core feature, allowing administrators to register fingerprints, RFID cards, and passwords for individual users. It is recommended to enroll two fingerprints per user ID for backup and to ensure high-quality fingerprint reads by properly positioning the finger on the scanner. The terminal provides voice instructions during enrollment to guide users. For card enrollment, users simply wave their RFID card at the scanning area. Password enrollment supports up to 8-digit passwords.

Verification can be performed in two modes: 1:1 (one-to-one) and 1:N (one-to-many). In 1:1 mode, users input their User ID followed by their biometric feature (fingerprint, card, or password). In 1:N mode, users simply place their finger on the scanner for verification without needing to input an ID. The terminal provides clear voice messages such as "Verified," "Try again please," and "Admin Affirm" to indicate verification status and guide users.

The terminal offers various system settings to customize its operation. Users can adjust the fingerprint scanner's sensitivity (threshold) for both 1:1 and 1:N verification methods, set the date format, and control voice and keypad sound levels. The "Recheck Min" feature allows for adjusting attendance times, providing a leeway period for users. The "Log Alert" feature notifies administrators when log storage reaches a certain level, preventing underperformance.

Data management is streamlined through the terminal's menu, allowing administrators to search for users, view records, edit user information, and delete users or data. The Ingress software is recommended for comprehensive data management and synchronization.

The R3 also supports USB flash disk connectivity for remote data transfer, which is particularly useful when the terminal is installed far from a PC or in case of connection problems. Users can download transaction logs, user information, and short messages to a USB disk, or upload user information, messages, and screensaver pictures from a USB disk to the terminal. The terminal can display advertisements or pictures on the screen during idle periods, with a supported picture size of 320 x 240 resolution.

For diagnostic purposes, the "Auto Test" feature allows administrators to check the terminal's components, including the TFT screen, audio, keyboard, fingerprint sensor, and real-time clock (RTC). This helps in identifying and troubleshooting potential issues.

Maintenance Features

Maintaining the FingerTec R3 involves simple cleaning and troubleshooting steps to ensure optimal performance and longevity.

The fingerprint sensor, a critical component, requires occasional cleaning with a microfiber cloth to maintain its performance. Users are advised not to scratch the surface, expose it to heat, or press hard during fingerprint placement. For silicon-coated prisms, cellophane tape can be used for cleaning, while non-coated prisms should be cleaned with a microfiber cloth. A video guide on cleaning the fingerprint prism is available online.

The terminal's body should be cleaned with a dry cloth. Harsh liquids, household cleaners, aerosol sprays, solvents, alcohol, ammonia, and abrasive solutions should be avoided as they can damage the device.

In case of functionality issues, the terminal can be restarted by pushing the On/Off button. If problems persist, a reset can be performed through the system menu. The reset function allows users to restore all default settings, keyboard settings, or other parameters. However, users are cautioned to back up important data before performing a reset, as it will revert all settings to their original factory configuration.

The RTC battery, which maintains the terminal's clock, may need replacement if the clock consistently reverts to 00:00 after restarting. Information on compatible accessories, including external power supplies like Mini UPS, is available online.

Troubleshooting common issues is supported by the manual. For instance, if "UNABLE TO CONNECT" appears, users are directed to check communication settings (LAN, RS232, RS485, USB). If "ADMIN AFFIRM" appears, it indicates that a normal user is attempting to access the menu, which is restricted to administrators. Difficulties in reading fingerprints are addressed by checking enrollment quality, terminal location (avoiding bright light), finger placement, scanner cleanliness, and any recent finger injuries. A blinking green LED indicates standby mode, while a blinking red LED signals a potential problem requiring consultation with a reseller. Issues with RFID card response are resolved by ensuring the card is registered and assigned to a verification group that supports RFID. If there is no sound, users are advised to check the voice control settings and, if the problem persists, run an audio test to check for speaker damage.

The manual also provides contact information for support, directing users to email or visit the FingerTec website for further assistance and troubleshooting guides.

FingerTec R3 Specifications

General IconGeneral
Fingerprint Capacity3, 000
Access MethodsFingerprint, Card, Password
Card Capacity10, 000
Authentication MethodMulti-factor Authentication
Log Capacity100, 000 Logs
TypeFingerprint Door Lock
Transaction Capacity100, 000
CommunicationUSB
Power SupplyDC 12V
SensorOptical
Humidity20% - 80%
Lock TypeElectric Lock
User Capacity3, 000