Firefly 87510011 - Diagnostic Tools and Remote Help; Accessing Device List; Enabling Remote Help

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Diagnostic Tools:
Remote Help:
If instructed by Firefly, tap Enable Remote Help for advanced technical support. Once enabled, provide
the Session ID to allow Firefly to remotely connect to your Mira app (internet connection required). To
disable Remote Help, simply tap the Session ID number from the Home page of your Mira app.
Tap to display a list of currently
connected devices.
Remote Help is available by calling Firefly
Integrations. Do not enable remote help
without consultation.