English Customer Service: 1-844-FIRMAN1Page 36
Installation, Use and Maintenance
This warranty will not apply to parts and/or
labor if your product is deemed to have been
misused, neglected, involved in an accident,
abused, loaded beyond the generator's limits,
modified, installed improperly or connected
incorrectly to any electrical component.
Normal maintenance is not covered by this
warranty.
Other Exclusions
This warranty excludes:
– cosmetic defects such as paint, decals, etc.
– wear items
– accessory parts
– failures due to acts of God and other force
majeure events beyond the manufacturer’s
control
– problems caused by parts that are not
original FIRMAN parts
– units used for prime power in place of
existing utility power where utility is present
or in place of utility power where utility
power service does not normally exist.
Contact Information
You may contact FIRMAN at:
Address
Firman Power Equipment Inc. Attn:
Customer Service
8716 West Ludlow Dr. Suite #6 Peoria,
AZ 85381
www.firmanpowerequipment.com
We are FIRMAN POWER - And we are here for
you.
Customer Service Desk - 1-844-347-6261(1-844-
FIRMAN1)
6am PST(9am EST) until 8pm EST(5pm PST)
Technical Service Desk - 1-844-347-6261(1-844-
FIRMAN1)
6am PST(9am EST) until 8pm EST(5pm PST)
24/7 Tech Support - 1-844-347-6261(1-844-
FIRMAN1)
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