SERVICE ADVICE
• Please consult the Troubleshooting page on our website before sending your
product in.
• It is best to send your probe and display in together to be tested as a set.
• If you think you have a problem with the transom mount transducer, contact
us prior to removing it. Rarely is the transducer the culprit.
• Ship products back using FedEx, UPS, or Priority Mail and keep the tracking
number.
• Stick an address label on each part you send back to us.
• Please print the Service Request Form conrmation e-mail and include it with
the product being returned for service.
NOTES:
SERVICE
“HELP! I can’t sh without my Fish Hawk!” Many customers tell us that their Fish
Hawk is so important to their sh catching success that they won’t sh without it!
We make getting service simple to get you back on the water as quickly as pos-
sible.
WARRANTY
All Fish Hawk Products come with a one-year standard warranty protecting
against defects in parts or workmanship. If you have a warranty issue, we’ll arrange
to repair or replace the product at no cost to you.
If your Fish Hawk product is in need of warranty service, please visit the Sup-
port/Request Service page at shhawkelectronics.com. Please have a copy of your
sales receipt available.
OUT OF WARRANTY SERVICE
If your Fish Hawk is out-of-warranty we will repair it for a fee. If it can’t be re-
paired, we’ll replace it for the at rate shown below. Return shipping is $10 inside
the Continental U.S. Actual shipping charges plus applicable taxes, duties and bro-
kerage apply for international shipping.
FLAT RATE REPLACEMENT CHARGES
Model Flat Rate Charge
X4 Probe
$210
X2 LCD $250
Slip-Ducer
$75
If your Fish Hawk product is in need of service, please visit the Support/Re-
quest Service page at shhawkelectronics.com.
Return Address
Fish Hawk Service
Grayden Outdoor LLC
7845 Brians Way
Brainerd, MN 56401
Contact Information:
Phone (218) 454-4760
Website: shhawkelectronics.com
Ofce hours: 8:00 AM to 4:30 PM CST, Monday through Friday.
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