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Restarting your Fitbit Model FB407
If you experience one of the following problems with your Fitbit Model FB407, it may be fixed by
restarting your tracker. Note that restarting your tracker does not delete any data.
• It is not syncing
• It is not responding to movement
• It does not respond even when in a charger
• It has a battery charge but is not lighting up
• It isn't tracking your steps
• It is not responding to button presses
To restart your Fitbit Model FB407:
1. Plug your charging cable into your computer and attach the Fitbit Model FB407 to the cable.
2. When your tracker starts charging, press and hold the button for 10 or more seconds until the
Fitbit logo followed by a version number appears (for example, “V88”).
3. Let go of the button.
Your Fitbit Model FB407 should now work normally.
For additional troubleshooting or to contact Customer Support, see https://help.fitbit.com.
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