Have questions or need help? Visit help.tbit.com/cwsupport or call 1-844-302-2821,
8 a.m. – 8 p.m. CT, Monday - Friday.
15
I’M HAVING TROUBLE CONNECTING MY SMARTWATCH TO A
WI-FI NETWORK.
Setting up your smartwatch with Wi-Fi is optional, but recommended since
it may help to speed up the operations of your Fitbit smartwatch. If you have
trouble connecting your smartwatch to Wi-Fi, rst make sure that your Wi-Fi
network is working correctly and that your network type is compatible with
your smartwatch. For best results, connect your smartwatch to your home or
work Wi-Fi network. Wi-Fi won’t work on your smartwatch when the battery
level is below approximately 25%.
HOW DO I EARN PROGRAM REWARDS?
By participating in Level2, you can earn rewards every day for hitting certain
walking goals. Each day you reach a goal, you’ll receive a reward that’s
applied to a gift card that we’ll send to you. Walking goals and their rewards
vary from state to state.
1. Take 10,000 steps in a day.
2. Take a ten-minute walk after a meal.
For more details, see the “Getting Started” letter that accompanied this guide.
FAQs (cont.)
To Next Page
Loading...
