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Using the Fitbit Connect Application
The Fitbit Connect Application allows you immediately sync your Zip, set up a device and
provides access to troubleshooting resources.
To use the application, right-click on Fitbit Connect, which will be found in your System Tray if
you’re on a PC, or in your Toolbar if you are on a Mac.
Mac users can also locate Fitbit Connect by searching for the program in Spotlight.
Windows users can also search for Fitbit Connect by searching in the Start Menu.
Click on the Fitbit icon, then on “Open Main Menu”. From the Main Menu, click “Set Up Device”.
From the main menu, you have the following options:
Sync Now: This option allows you to view your current stats by immediately sending any new
information gathered on your Zip to your Fitbit account. Although the Zip will sync every 15
minutes given the appropriate conditions, use this feature when you want to see the most re-
cent data from your Zip.
Set up Device: Use this option here to set up your Zip if you have not already paired your Zip
to a Fitbit account (or if you have a replacement).
Check for Device update: Select this option to check for updates that may be available for
your device.
Troubleshooting: Online Help: Find online help via manuals, FAQs, community forums and di-
rect access to customer support.
Export Logs: If you are having trouble with your Zip, support may ask you to export logs to
provide more technical support.
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