8
Troubleshooting
PROBLEM
No live image is seen
POSSIBLE EXPLANATION ACTION NEEDED
Incorrect connection to ProVu 3.5”
Display
Remove and reconnect the ProVu 3.5” Display to the handle and blade via
the micro-USB ports as shown in the instructions for use section.
ProVu 3.5” Display needs to be charged
Charge display via the dock or USB cable. Note that the display cannot be
charged while in use.
Display may be in sleep mode
Briey press the power button, a live image should be seen after 2
seconds.
ProVu VL may be damaged
Replace with a new ProVu VL handle and blade. This is not a serviceable
device.
ProVu 3.5” Display is damaged Replace the ProVu VL Display with a new display.
PROBLEM
Low Image Quality
POSSIBLE EXPLANATION ACTION NEEDED
Incorrect connection to ProVu 3.5”
Display
Remove and reconnect the ProVu 3.5” Display to the device via the
micro-USB ports as shown in the instructions for use section.
Dirty screen Wipe with an IPA cloth.
Damp screen Wipe with a dry cloth.
Camera lens may have secretions on it Clean Camera lens with a clean microber towel or replace ProVu device.
Illumination failure Replace with a new ProVu device.
Incorrectly inserted cable Ensure all connections are secure.
PROBLEM
Error screen is shown
POSSIBLE EXPLANATION ACTION NEEDED
Software has malfunctioned
Hold down the Power Button for 5 seconds to power o. Release power
button. Press power button for 3 seconds to power on.
To Next Page
Loading...
General