FACTORY RESET
If, for any reason, you must perform a factory reset you need to press
the pinhole button for between 10-15 seconds.
All your account settings will be lost and the Hub will return to default.
If you remove the Hub from your account and reconnect to it then
you will be prompted to use the Factory Password when pairing.
This can be found on the label on the underside of your Hub.
Alternatively, if during the intial setup you assign your own Hub
password and forget this then you must perform a factory reset to
gain access again.