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Terms & Conditions
**Warranty.**
FLX BIKE warrants that all new FLX products are warranted to the Buyer against manufacturing defects in materials and/or workmanship for a period of (1) year from the date of
delivery. The warranty period is calculated from the point of delivery. The original receipt of purchase is required to establish proof of purchase and must be provided to FLX BIKE
for all warranty cla
ims. FLX BIKE will require the customer to complete a MANDATORY standard procedure for warranty claims that will involve media such as photos and videos to
help FLX BIKE after sales staff establish the fault with the product.
Only the individual components themselves are covered by the warranty. The removal, assembly, and tuning requirements of the component is borne by the customer making the
claim. The
costs/inconvenience caused by the loss of use of the product, is not covered whilst the warranty procedure takes place. The warranty for replacement components will
be based on the date of delivery. Under no circumstance will a replacement component have a warranty date different than the original date of delivery. If a replacement is
necessary due to a defect in materials and/or workmanship, then upon return to FLX, the component will be replaced during the warranty period.
FLX will have no obligation under this limited warranty in the event the product is damaged or destroyed as a result of any of the following events: component use on a non FLX
product, damage or destruction by abuse; collision; theft; improper maintenance or mishandling of the product; natural forces such as wind, lightning, hail,
etc.; any willful or
negligent act; penetration, or opening of the product casings in any manner. Replacement will be honored only by FLX.
This is FLX’s exclusive warranty. No party is granted express or implied authority to change or annul this warranty in any manner. Implied warranty including that of merchant-ability
and fitness for a particular purpose are expressly limited in duration to the durat
ion of this warranty. FLX disclaims any liability for special, incidental or consequential damages.
This warranty is not meant to suggest or imply that the products cannot be broken or will last forever. It does mean that the product is covered subject to the terms of the warranty.
This warranty applies only to the original Buyer of the product and is not transferable to subsequent owners or any other party. This warranty is void if the product is subjected to
abuse, neglect, improper repair, improper maintenance, alteration, modification, an accident or other abnormal, excessive, or improper use, at the sole discretion of FLX.
**Warranty Exclusions.**
This warranty does not cover:
• normal wear and tear
• damage or failure from abuse, neglect, misuse, or accident
• damage from stunt riding, ramp jumping,
acrobatics, competitive events, such as bicycle racing, bicycle motocross racing, or similar activities or any activity that is not consistent
with the intended use of the product
• damages resulting from improper charging of the battery pack or use of any charger not supplied by FLX
• installation of any parts, accessories, or electrical component(s) not originally intended for or compatible with the pr
oduct as sold, or any modification of the frame or any
component(s) originally supplied; tires, brake pads, chains, lights, motors, battery packs, displays, or vehicle controllers that have been opened for any purpose whatsoever, other
than by FLX
• All warranties are void if the product is used for any purpose other than the reasonable intended use of the product. Additionally, this warranty does not c
over damage associated
with commercial use.
• Aftermarket components or modifications
All implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited in duration to that of the express warranties stated above.
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