Troubleshooting tips
Radio Display Condition Possible action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.
No action required.
This message should
disappear shortly.
SIRIUS威 system
failure
Internal module or
system failure
present.
If this message does
not clear within shortly,
or with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel Channel no longer
available.
Tune to another
channel or choose
another preset.
Unsubscribed Channel Subscription not
available for this
channel.
Contact SIRIUS威 at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal Loss of signal from
the SIRIUS威 satellite
or SIRIUS威 tower to
the vehicle antenna.
The signal is currently
being blocked. When
you move into an open
area, the signal should
return.
Updating Update of channel
programming in
progress.
No action required. The
process may take up to
three minutes.
Call SIRIUS威
1–888–539–7474
Satellite service has
been deactivated by
SIRIUS威 Satellite
Radio.
Call SIRIUS威 at
1–888–539–7474 to
re-activate or resolve
subscription issues.
Entertainment Systems
58
2011 Explorer (exp)
Owners Guide, 1st Printing
USA (fus)