Ford 2023 E Series User Manual

CONNECTED VEHICLE
REQUIREMENTS
Connected service and related feature
functionality requires a compatible vehicle
network.
Some remote features require additional
service activation. Log in to your Ford
account for details. Some restrictions, third
party terms and message or data rates
may apply.
CONNECTED VEHICLE
LIMITATIONS
Evolving technology, cellular networks, or
regulations could affect functionality and
availability, or continued provision of some
features. These changes could even stop
some features from functioning.
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
WHAT IS THE MODEM
The modem allows access to a
range of features built into your
vehicle.
ENABLING AND DISABLING THE
MODEM
1. Press Settings.
2. Press FordPass Connect.
3. Press Connectivity Settings.
4. Switch connectivity features on or off.
DISABLING THE CONNECTIVITY
DEVICE
To disable the connectivity device, contact
the Ford Customer Relationship Center.
CONNECTING FORDPASS TO THE
MODEM
1. Make sure that the modem is enabled
using the vehicle settings menu.
2. Open the FordPass app on your device
and log in.
3. Add your vehicle or select your vehicle
if already added.
4. Select the option to activate your
vehicle.
5. Make sure that the name on the screen
matches the name shown in your
FordPass account.
6. Confirm that FordPass account is
connected to the modem.
CONNECTED VEHICLE –
TROUBLESHOOTING
CONNECTED VEHICLE –
FREQUENTLY ASKED QUESTIONS
Why can I not confirm the
connection of my FordPass
account to the modem?
• The modem is not enabled. Switch
vehicle connectivity on.
• The network signal is weak. Move your
vehicle closer to a place where the
network signal is not obstructed.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-Printing
Connected Vehicle

Ford 2023 E Series Specifications

General

Brand	Ford
Model	2023 E Series
Category	Automobile
Language	English