Ford MUSTANG MACH-E 2023

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ROADSIDE ASSISTANCE

LOCK OUTS

It’s embarrassing, but it happens.

We’ll get you back in, fast... and it’s

free. Key replacement cost is the

customer’s responsibility.

TOWING

Your car’s not working... and you

don’t know why. Just make the call

and we’ll be there. Warranty Towing,

Non-warranty Towing and Collision

Towing are available.

HIGH-VOLTAGE BATTERY

OUT-OF-CHARGE

As a Mustang Mach-E Roadside

Assistance customer, if your vehicle

does not have enough power to

drive, it will be towed to the nearest

location:

1. Nearest public charger.

2. Your home.

3. Ford/Lincoln EV Certiﬁed Dealer.

Ford Motor Company reserves the right to modify or discontinue

Roadside Assistance at any time. Certain restrictions apply to

Roadside Assistance beneﬁts.

For further details, call

1-800-241-3673 (United States) 1-800-665-2006 (Canada)

U.S. ROADSIDE ASSISTANCE

FOR COMPLIMENTARY HELP, CALL 1-800-241-3673

Quick access to the information below gets help to you faster.

Know your vehicle’s mileage and speciﬁc location.

Roadside Assistance services are available from the

warranty start date and last for 5 years or 60,000 miles,

whichever comes ﬁrst.

NAME

VIN

See the Warranty Guide for complete details.

Download the Sykes4Ford Roadside Assistance App to

access your roadside assistance services.

CANADA ROADSIDE ASSISTANCE

FOR COMPLIMENTARY HELP, CALL 1-800-665-2006

NAME

VIN

UNITED STATES

Ford Customer Relationship Center

1-800-392-3673 (FORD)

TDD for the hearing impaired: 7-1-1 (where

oered by your telephone service provider)

owner.ford.com

@FordService

CANADA

Ford Customer Relationship Centre

1-800-565-3673 (FORD)

TDD for the hearing impaired: 7-1-1 (where

oered by your telephone service provider)

ford.ca

@FordServiceCA

SEPTEMBER 2022 / FIRST PRINTING / LITHO IN U.S.A. / PJ8J 19G217 AA

WARRANTY INFORMATION:

Your vehicle comes with a New Vehicle Limited Warranty. The express warranties of the New Vehicle

Limited Warranty are in substitution for and exclude all other liabilities of any kind whether arising

under statute, in tort, by implication of law or otherwise including, to the full extent as may be

allowed by law, liability for any other representations respecting the vehicle, statutory warranties or

implied warranties or conditions as to its merchantability or ﬁtness.

Download a FREE electronic copy or order one FREE printed copy of the most up-to-date Warranty

Guide by visiting the Owner Manuals section of owner.ford.com. (United States)

For Canada, visit ford.ca/warranty.

For Limo/Livery/Hearse vehicles: View and download your Warranty Guide by visiting the Warranty

Information section of the Fleet website, ﬂeet.ford.com/limo. (United States only)

This Quick Reference Guide is not intended to replace your vehicle Owner’s Manual, which

contains more detailed information concerning the features of your vehicle, as well as important

safety warnings designed to help reduce the risk of injury to you and your passengers. Read your

entire Owner’s Manual carefully as you begin learning about your new vehicle and refer to the

appropriate chapters when questions arise. All information contained in this Quick Reference

Guide was accurate at the time of duplication. We reserve the right to change features, operation

and/or functionality of any vehicle speciﬁcation at any time. Your Ford dealer is the best source

for the most current information. For detailed operating and safety information, consult your

Owner’s Manual.

MUSTANG MACH-E

2023 / QUICK REFERENCE GUIDE

Main Page

Need help?

Do you have a question about the Ford MUSTANG MACH-E 2023 and is the answer not in the manual?

Summary

Instrument Panel

Adaptive Cruise Control with Stop and Go

Details on maintaining distance, gap settings, and cruise control operation.

Push Button Start

How to start and stop the electric motor using the push button.

Center Display Overview

Connecting Your Phone

Steps to connect and pair your mobile device via Bluetooth.

Apple CarPlay and Android Auto

Instructions for using Apple CarPlay and Android Auto with the vehicle system.

Voice Interaction

Using conversational requests to control vehicle features via voice commands.

Navigation

Setting destinations, route guidance, map features, and voice navigation.

Convenience

Phone as a Key

Using your smartphone as a key for remote locking, entry, and starting.

Keyless Entry System

Using the exterior keypad for unlocking, locking, and opening the frunk.

Electric Vehicle Information

Starting and Stopping the Electric Motor

Step-by-step guide on starting and stopping the electric motor.

What is the High Voltage Battery?

Charging the High Voltage Battery

Instructions for charging the high voltage battery using the mobile power cord.

DC Charging

Procedure for DC fast charging the vehicle's battery.

Disconnecting the Charging Coupler

Steps for safely disconnecting AC and DC charging couplers from the vehicle.

What is the High Voltage Battery Gauge

What is the Vehicle Range Display?

Technology

Connected Vehicle

How connected vehicle technology and the FordPass app enhance vehicle monitoring and control.

Blind Spot Information System

How the blind spot system detects vehicles and alerts the driver.

Cross Traffic Alert

How the system alerts drivers to approaching vehicles when shifting into reverse.

Pre-Collision Assist

How the system provides alerts and aids in preventing collisions with vehicles or pedestrians.

Active Park Assist

How the system assists with parking maneuvers, detecting spaces and controlling the vehicle.

BlueCruise

How BlueCruise monitors driver attention and provides hands-free driving support.

One Pedal Drive

How to accelerate, slow down, and stop using only the accelerator pedal.

Rear Parking Aid

How rear parking sensors detect objects and provide audible warnings.

Side Parking Aid

How side parking sensors detect objects and provide audible warnings.

Front Parking Aid

How front parking sensors detect objects and provide audible warnings.

The provided manual describes the Mustang Mach-E, a connected electric vehicle.

Function Description:

The Mustang Mach-E is an electric vehicle designed for personal transportation, offering a blend of performance, technology, and convenience features. It utilizes an electric motor for propulsion and is equipped with various advanced driver-assistance systems and connectivity options.

Important Technical Specifications:

Roadside Assistance: Available for 5 years or 60,000 miles (100,000 km), whichever comes first.
High-Voltage Battery: Stores electrified power for the electric motor.
Charging: Supports both AC and DC charging. The charge port indicator displays the state of charge in 20% increments (0-20%, 20-40%, 40-60%, 60-80%, 80-100%).
Speed-Restricted Features: Some features are unavailable when the vehicle is in motion at or above 6 mph (10 km/h) for safety.
Blind Spot Information System (BLIS): Detects vehicles up to approximately 13 ft (4 m) beyond the rear bumper, extending to approximately 59 ft (18 m) for faster approaching vehicles when vehicle speed is greater than 30 mph (48 km/h). Operates when vehicle speed is greater than 6 mph (10 km/h).
Pre-Collision Assist: Active at speeds above 3 mph (5 km/h); pedestrian and cyclist detection active at speeds up to 50 mph (80 km/h).
Easy Entry and Exit: Moves the driver seat rearward up to 2 in (5 cm).

Usage Features:

Starting and Stopping the Electric Motor:

To start: Ensure the vehicle is in park (P), press the brake pedal, then press the Start Stop button. A valid remote control must be inside the vehicle. The "READY" light illuminates.
To stop (vehicle not moving, motor on/accessory mode): Press and release the Start Stop button without pressing the brake pedal.
To stop (vehicle moving): Press the Start Stop button three times within two seconds, or press and hold for at least one second. Shift into neutral (N) and use brakes to stop, then shift into park (P).

Instrument Panel and Center Display:

Exterior Lighting Control: Switches for headlamps, parking lamps, and autolamps (automatic on/off based on daylight).
Autowipers: System controls windshield wiper speed and frequency based on rain sensor sensitivity.
Rear Wiper: Operated by a switch on the end of the lever.
Instrument Cluster Display: Provides vehicle information, customizable through the touchscreen.
Push Button Start: Starts the electric motor without noise; requires a valid key or phone as a key inside the vehicle.
Touchscreen Display: Main interface for vehicle information and settings.
Heated Steering Wheel: Activated via the climate control section of the touchscreen.
Heated Seats: Activated via the touchscreen, with multiple heat levels. Auto heated seats calibrate based on occupant demand, ambient, and in-car temperature.
Hazard Flasher Button: Located on the center console.
Digital Owner's Manual: Accessible via the touchscreen, includes visual and text search functions, and how-to videos.
Center Display Overview (SYNC 4A): Features a status bar (cell signal, notifications, action area), application drawer for system and connected device apps, settings access, and climate control area (including audio volume knob).
Voice Interaction: Controls vehicle features using conversational requests or a voice button on the steering wheel.
Navigation: Set destinations via text entry or map screen. Adjust guidance prompt volume by turning the volume control when a prompt plays.
Apple CarPlay and Android Auto: Pair devices to use these systems simultaneously. Some features may be restricted.

Comfort Features:

Ambient Lighting: Customizable colors and intensity via the touchscreen.
Wireless Accessory Charger: Charges compatible Qi-wireless charging devices on the center console. A lightning bolt icon appears on the 15-inch display when charging.
Opening the Door from Inside: Pull the inside door release handle. If battery is depleted, pull handle all the way back for mechanical unlatching.
Memory Function: Recalls driver seat and power mirror positions. Up to three preset positions can be saved.
Personal Profiles: Create multiple profiles to personalize vehicle settings (seats, mirrors, radio, navigation, driver assist).
Adjusting the Seat: Controls for seat height, backrest angle, lower back firmness, and seat cushion angle/slide.
Tilting Head Restraints: Adjust for comfort by pivoting forward.
Global Opening and Closing: Operates windows using the remote control.

Convenience Features:

Phone as a Key: Use a smartphone as a remote control for locking/unlocking, passive entry/exit, remote start, and memory function recall. Requires FordPass app.
Keyless Entry System: Keypad near the driver window for locking/unlocking doors and frunk using a factory-set or personal five-digit code.
Remote Control Icons: Lock/unlock doors, panic alarm, locate vehicle (flashes turn signals), open liftgate.
MyKey™: Programs keys/mobile devices with restricted driving modes.
Power Liftgate: Open/close via touchscreen or remote. Programmable opening height.
Heated Mirrors: Turn on with heated rear window.
Frunk: Open via touchscreen or release lever on driver side footwell.

Electric Vehicle Information:

Pedestrian Alert System: Generates a subtle sound at low speeds to alert pedestrians due to quiet electric operation.

Technology Features:

Connected Vehicle: Connects to a mobile network for features like tire pressure monitoring, charge level, and vehicle location via the FordPass app. Receives software updates and sends vehicle-related information.
Blind Spot Information System (BLIS): Detects vehicles in blind spots and alerts the driver. Can be switched on/off via the touchscreen.
Cross Traffic Alert: Alerts of approaching vehicles from the sides when shifting into reverse (R). Can be switched on/off via the touchscreen.
Pre-Collision Assist: Provides alerts and aids in preventing collisions with other vehicles, pedestrians, or cyclists. Includes automatic emergency braking.
Active Park Assist: Uses sensors to detect parking spaces and assists with steering, acceleration, braking, and shifting for parallel or perpendicular parking.
BlueCruise: Uses cameras and location information for hands-free driving in certain areas, monitoring driver distraction. Indicators show status (gray for inactive, green for active, blue for hands-free).
Rear Parking Aid: Detects objects behind the vehicle when in reverse (R) at low speeds, with audible warnings.
Side Parking Aid: Detects objects near the sides of the vehicle, with audible warnings.
Front Parking Aid: Detects objects in front of the vehicle when in any position other than park (P) at low speeds, with audible warnings.
Post Crash Alert System: Activates hazard flashers, courtesy lamps, horn, and unlocks doors in the event of a serious impact.
Reverse Braking Assist: Uses sensors to reduce impact damage or avoid collisions when in reverse (R) by applying brakes.
Drive Mode Control: Three selectable drive modes (Engage, Unbridled, Whisper) adjust throttle response, vehicle sound, and deceleration.
One Pedal Drive: Accelerate, slow down, and stop using only the accelerator pedal. Unavailable with incorrect transmission position, active park assist, or cruise control.
Rear View Camera: Provides a video image of the area behind the vehicle when in reverse (R).

Maintenance Features:

Vehicle System Updates: Receives over-the-air updates for new features and enhancements. Wi-Fi connectivity recommended for faster downloads. Updates can be scheduled.
Roadside Assistance: Provides services like towing, lock-out assistance, charging (for high-voltage battery out-of-charge), vehicle recovery, and other roadside services.
Owner's Manual: Comprehensive guide for detailed operating and safety information, accessible online (owner.ford.com for US, ford.ca/warranty for Canada) and via the touchscreen.