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Ford E 2018 Series User Manual

Ford E 2018 Series
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2018 E-SERIES Owner’s Manual
September 2017
First Printing
Owner’s Manual
E-Series
Litho in U.S.A.
JC2J 19A321 AA
ford.caowner.ford.com
2018 E-SERIES Owner’s Manual

Table of Contents

Questions and Answers:

Ford E 2018 Series Specifications

General IconGeneral
BrandFord
ModelE 2018 Series
CategoryAutomobile
LanguageEnglish

Summary

Introduction

About This Manual

Provides information on how to use the owner's manual and vehicle features.

Symbols Glossary

Explains symbols used on the vehicle and in the manual.

California Proposition 65

Information on chemicals in vehicle components known to cause cancer or reproductive harm.

Replacement Parts Recommendation

Recommends using genuine Ford and Motorcraft parts for maintenance and repair.

Mobile Communications Equipment

Discusses the safe use of mobile communication devices while driving.

Environment

Protecting the Environment

Highlights the owner's role in protecting the environment through correct vehicle usage.

At a Glance

Instrument Panel Overview

Identifies and describes the location of controls on the instrument panel.

Child Safety

General Information

Provides general guidance on using safety restraints for children.

Recommendations for Safety Restraints for Children

Details recommended restraint types based on child's size, height, weight, or age.

Installing Child Restraints

Step-by-step instructions for properly installing child safety seats.

Using Lap and Shoulder Belts

Instructions on using lap and shoulder belts for child safety.

Using Tether Straps

Guidance on attaching and using tether straps for child safety seats.

Booster Seats

Information on when and how to use booster seats for children.

Child Restraint Positioning

Guidelines on the correct placement of child restraints in the vehicle.

Seatbelts

Principle of Operation

Explains the fundamental operation and importance of seatbelts.

Fastening the Seatbelts

Instructions on how to properly fasten lap and shoulder belts.

Seatbelt Locking Modes

Describes vehicle-sensitive and automatic locking modes for seatbelts.

Seatbelt Height Adjustment

Guidance on adjusting the seatbelt height for optimal safety.

Child Restraint and Seatbelt Maintenance

Recommendations for inspecting and maintaining child restraints and seatbelts.

Supplementary Restraints System

Principle of Operation

Explains how the airbag system works with seatbelts for protection.

Driver and Passenger Airbags

Information on the deployment and components of front airbags.

Passenger Airbag On and Off Switch

Details on the switch for deactivating the passenger airbag.

Turning the Passenger Airbag Off

Instructions on how to turn off the passenger airbag system.

Turning the Passenger Airbag Back On

Instructions on how to reactivate the passenger airbag system.

Crash Sensors and Airbag Indicator

Explains the function of crash sensors and the airbag readiness indicator.

Keys and Remote Controls

General Information on Radio Frequencies

Information on FCC and Industry Canada compliance for radio frequency devices.

Remote Control

Details on the vehicle's remote control functions and operation.

Reprogramming the Remote Control

Step-by-step guide to programming remote controls for the vehicle.

Changing the Remote Control Battery

Instructions for replacing the battery in the remote control transmitter.

Replacing a Lost Key or Remote Control

Guidance on obtaining replacement keys and remote controls.

Doors and Locks

Locking and Unlocking

Describes how to lock and unlock the vehicle using power locks or remote control.

Power Door Locks

Details on the location and function of power door lock controls.

Reprogramming the Unlocking Function

Instructions to reprogram the unlocking function for doors.

Locking the Doors

Procedure for locking all doors and confirming they are closed.

Security

Passive Anti-Theft System

Information on the engine immobilization and automatic arming/disarming features.

SecuriLock®

Details on the SecuriLock® engine immobilization system.

Replacement Keys

Guidance on obtaining and programming replacement keys.

Programming a Spare Integrated Keyhead Transmitter

Steps to program a spare integrated keyhead transmitter.

Steering Wheel

Adjusting the Steering Wheel

Instructions on how to adjust the steering wheel's position for comfort.

Voice Control

Information on using voice commands for vehicle functions.

Cruise Control

Details on the principle of operation and usage of cruise control.

Wipers and Washers

Windshield Wipers

Instructions for operating and maintaining windshield wipers.

Windshield Washers

Guidance on operating and maintaining the windshield washer system.

Lighting

General Information

Information on exterior lamp design and condensation.

Lighting Control

Describes the operation of exterior and interior lighting controls.

High Beams

Instructions for activating and deactivating high beam headlamps.

Headlamp Flasher

How to use the headlamp flasher function.

Instrument Lighting Dimmer

Adjusting the intensity of the instrument panel lighting.

Daytime Running Lamps

Information on the operation and limitations of daytime running lamps.

Direction Indicators

Instructions on using turn signals and lane change indicators.

Windows and Mirrors

Power Windows

Instructions for operating and safety precautions for power windows.

Exterior Mirrors

Details on adjusting and folding exterior mirrors.

Telescoping Mirrors

Information on the feature that extends mirrors for towing.

Interior Mirror

Instructions for manual and automatic dimming interior mirrors.

Sun Visors

Information on the sun visors and illuminated vanity mirror.

Instrument Cluster

Gauges

Identification and explanation of the vehicle's gauges.

Fuel Gauge

Details on the fuel gauge operation and fuel filler door location.

Information Display

Explanation of the information display functions like odometer and trip computer.

Warning Lamps and Indicators

Overview of warning lamps and indicators in the instrument cluster.

Information Displays

General Information

Controls for the information display and general information about its features.

Miles (km) to E

Estimate of driving distance with remaining fuel based on average fuel economy.

System Check and Vehicle Feature Customization

Checking vehicle systems and customizing features via the information display.

Setup

Accessing setup menus for units, autolock, autounlock, compass, and language.

Information Messages

Explanation of various system messages displayed to the driver.

Climate Control

Manual Climate Control

Operation of the manual climate control system, including fan and temperature.

Hints on Controlling the Interior Climate

General hints for optimizing interior climate control.

Rear Passenger Climate Controls

Details on the operation of rear passenger climate controls.

Seats

Sitting in the Correct Position

Guidelines for achieving a safe and correct driving position.

Head Restraints

Instructions on properly adjusting head restraints for safety.

Manual Seats

Operation and adjustment of manual seat controls.

Power Seats

Instructions for operating and adjusting power seat controls.

Auxiliary Power Points

12 Volt DC Power Point

Information on the 12V DC power point, including warnings and usage.

110 Volt AC Power Point

Details on the 110V AC power point, including warnings and usage.

Starting and Stopping the Engine

General Information

General advice and warnings related to engine operation.

Ignition Switch

Explanation of the ignition switch positions and their functions.

Starting a Gasoline Engine

Procedure for starting a gasoline engine.

Failure to Start

Troubleshooting steps for when the engine fails to start.

Stopping the Engine When Your Vehicle is Moving

Instructions for safely stopping the engine while the vehicle is in motion.

Guarding Against Exhaust Fumes

Warnings and information regarding exhaust fumes and carbon monoxide.

Engine Block Heater

Information and instructions for using the engine block heater.

Fuel and Refueling

Safety Precautions

Important safety guidelines and warnings related to refueling.

Fuel Quality - E85

Guidance on choosing the correct fuel for Flex Fuel Vehicles.

Fuel Quality - Gasoline

Recommendations for choosing the right fuel and avoiding improper fuels.

Running Out of Fuel

Steps to take if the vehicle runs out of fuel and how to restart the engine.

Refueling

Detailed instructions and warnings for the refueling process.

Engine Emission Control

Emission Law

Information on federal and state laws regarding emission control systems.

Tampering With a Noise Control System

Federal prohibitions against tampering with noise control systems.

Catalytic Converter

Information on the catalytic converter and its maintenance.

On-Board Diagnostics (OBD-II)

Explanation of the OBD-II system for monitoring emission control.

Transmission

Automatic Transmission

Overview of automatic transmission operation, gears, and modes.

Tow/Haul Mode

Instructions for activating and using the tow/haul feature.

Brake-Shift Interlock

Information and procedure related to the brake-shift interlock feature.

Rear Axle

Limited Slip Differential

Explanation of the limited slip differential's function and behavior.

Brakes

General Information

Notes on brake noise, dust, and wet brake efficiency.

Hydraulic Brake Booster System

Details on the Hydroboost or Hydromax brake booster systems.

Hints on Driving With Anti-Lock Brakes

Tips for driving with ABS, noting its limitations.

Parking Brake

Instructions on how to apply, release, and use the parking brake.

Traction Control

Principle of Operation

Explains how traction control helps avoid wheel spin and loss of traction.

Using Traction Control

Guidance on using traction control, including when to switch it off.

Switching the System Off

Instructions on how to manually disable traction control.

System Indicator Lights and Messages

Explanation of traction control system indicator lights and messages.

Parking Aids

Rear View Camera

Information about the rear view camera system and its function.

Using the Rear View Camera System

Instructions on how to use the rear view camera system.

Rear Camera Delay

Details on the selectable settings for the rear camera delay feature.

Cruise Control

Principle of Operation

Explains how cruise control allows maintaining a set speed.

Using Cruise Control

Guidance on using cruise control, including warnings and speed adjustments.

Setting the Cruise Speed

Steps for setting and changing the desired cruise control speed.

Canceling the Set Speed

How to cancel the set speed without erasing it.

Resuming the Set Speed

How to resume the previously set cruise control speed.

Switching Cruise Control Off

How to switch the cruise control system off.

Driving Aids

Steering

Advice to prevent damage to the power steering system.

Load Carrying

Load Limit

Guidance on proper vehicle loading and weight ratings.

Payload

Explanation of payload and how to calculate available cargo capacity.

GAWR (Gross Axle Weight Rating)

Definition and importance of Gross Axle Weight Rating.

GVWR (Gross Vehicle Weight Rating)

Definition and importance of Gross Vehicle Weight Rating.

Steps for determining the correct load limit

Steps to calculate the vehicle's correct load limit.

Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles

Specific loading advice for pickup trucks and utility vehicles.

Towing

Towing a Trailer

Guidelines and warnings for safely towing a trailer.

Load Placement

Tips for proper load placement in the trailer to minimize movement.

Trailer Sway Control

Information on the trailer sway control system and its operation.

Recommended Towing Weights

Recommended towing weights considering factors like altitude and trailer frontal area.

Calculating the Maximum Loaded Trailer Weight for Your Vehicle

Procedure to calculate the maximum trailer weight your vehicle can tow.

Hitches

Guidelines for selecting and using trailer hitches.

Weight-distributing Hitches

Instructions for installing and adjusting weight-distributing hitches.

Safety Chains

Proper procedure for connecting safety chains.

Trailer Brakes

Information on trailer brake systems and installation requirements.

Integrated Trailer Brake Controller

Operation and features of the integrated trailer brake controller.

When Towing a Trailer

Specific guidelines for driving while towing a trailer.

Towing the Vehicle on Four Wheels

Instructions for towing the vehicle with all four wheels off the ground.

Driving Hints

Breaking-in

Recommendations for the break-in period for new tires and the vehicle.

Reduced Engine Performance

Information on driving with reduced engine power, especially when overheating.

Economical Driving

Tips and practices to improve fuel economy.

Driving Through Water

Warnings and precautions for driving through water.

Floor Mats

Safety warnings and installation instructions for floor mats.

Roadside Emergencies

Roadside Assistance

Overview of the complimentary roadside assistance program.

Vehicles Sold in the United States: Getting Roadside Assistance

How to obtain roadside assistance for vehicles sold in the U.S.

Vehicles Sold in Canada: Getting Roadside Assistance

How to obtain roadside assistance for vehicles sold in Canada.

Hazard Flashers

Instructions on how to use hazard flashers.

Fuel Shutoff

Information about the fuel pump shutoff system after a crash.

Jump Starting the Vehicle

Step-by-step instructions for safely jump-starting the vehicle.

Transporting the Vehicle

Guidelines for safely transporting the vehicle, including towing.

Customer Assistance

Getting the Services You Need

Information on obtaining warranty service and authorized dealers.

Away From Home

How to get service when away from home.

Additional Assistance

Steps to take if you have unresolved concerns or need clarification.

In California (U.S. Only)

California-specific requirements for vehicle repair and repurchase.

The Better Business Bureau (BBB) Auto Line Program (U.S. Only)

Information on the BBB Auto Line program for warranty dispute resolution.

Utilizing the Mediation/Arbitration Program (Canada Only)

Details on the CAMVAP mediation/arbitration program for Canadian vehicles.

Getting Assistance Outside the U.S. and Canada

Guidance for vehicle service when traveling internationally.

Fuses

Fuse Specification Chart

Chart detailing fuse and relay numbers, ratings, and protected components.

Power Distribution Box

Location and function of the power distribution box fuses.

Passenger Compartment Fuse Panel

Location and access information for the passenger compartment fuse panel.

Changing a Fuse

Instructions and warnings for replacing blown fuses.

Fuse Types

Identification of different fuse types used in the vehicle.

Maintenance

General Information

Importance of regular servicing and recommended parts.

Opening and Closing the Hood

Step-by-step instructions for opening and closing the vehicle hood.

Under Hood Overview

Diagram identifying key components located under the hood.

Engine Oil Check

Procedure for checking the engine oil level accurately.

Oil Change Indicator Reset

Steps to reset the oil life monitoring system after an oil change.

Engine Coolant Check

Instructions and warnings for checking engine coolant levels.

Coolant Change

Information on when and how to change engine coolant.

Automatic Transmission Fluid Check

Procedure for checking automatic transmission fluid level.

Brake Fluid Check

Instructions and warnings for checking brake fluid level.

Power Steering Fluid Check

Procedure for checking power steering fluid level.

Washer Fluid Check

Instructions for checking and filling windshield washer fluid.

Changing the 12V Battery

Step-by-step guide for safely changing the 12V battery.

Changing the Wiper Blades

Instructions for manually moving wiper arms and replacing blades.

Adjusting the Headlamps

Procedure for adjusting headlamp vertical aim.

Changing a Bulb

Instructions for changing various vehicle bulbs.

Changing the Engine Air Filter

Step-by-step guide for replacing the engine air filter element.

Vehicle Care

General Information

Overview of vehicle cleaning products and exterior care.

Cleaning the Exterior

Recommendations for washing and cleaning the vehicle's exterior.

Cleaning the Engine

Guidelines for cleaning the engine bay safely and effectively.

Cleaning the Windows and Wiper Blades

Instructions for cleaning windshields and wiper blades.

Cleaning the Interior

General guidance for cleaning the vehicle's interior surfaces.

Cleaning the Instrument Panel and Instrument Cluster Lens

Instructions for cleaning the instrument panel and cluster lens.

Cleaning Leather Seats

Procedure for cleaning and maintaining leather seats.

Repairing Minor Paint Damage

Guidance on repairing minor paint damage.

Cleaning the Wheels

Instructions for cleaning wheels and wheel covers.

Vehicle Storage

Maintenance recommendations for storing the vehicle for extended periods.

Wheels and Tires

General Information

Notice to truck owners regarding vehicle handling differences.

Tire Care

Information on Uniform Tire Quality Grading.

U.S. Department of Transportation Tire quality grades

Explanation of tire quality grades: Treadwear, Traction, and Temperature.

Glossary of Tire Terminology

Definitions of common tire-related terms.

Information Contained on the Tire Sidewall

Details on standardized tire information found on the sidewall.

Inflating Your Tires

Guidance on properly inflating tires for safe operation.

Tire Pressure Monitoring System

Information on the TPMS, including warning lights and malfunctions.

How Temperature Affects Your Tire Pressure

How ambient temperature affects tire pressure and TPMS.

Changing a Road Wheel

Instructions and warnings for changing a road wheel.

Dissimilar Spare Wheel and Tire Assembly Information

Guidelines for using a spare wheel and tire that differs from the original.

Removing the flat wheel and tire

Steps for safely removing a flat wheel and tire.

Installing the spare wheel and tire

Instructions for installing the spare wheel and tire.

Wheel Lug Nut Torque Specifications

Specifications for wheel lug nut torque.

Capacities and Specifications

Engine Specifications - 6.2L

Technical specifications for the 6.2L V8 engine.

Engine Specifications - 6.8L

Technical specifications for the 6.8L V10 engine.

Motorcraft Parts - 6.2L

List of recommended Motorcraft parts for the 6.2L engine.

Motorcraft Parts - 6.8L

List of recommended Motorcraft parts for the 6.8L engine.

Capacities and Specifications - 6.2L

Capacities for fluids and components for the 6.2L engine.

Capacities and Specifications - 6.8L

Capacities for fluids and components for the 6.8L engine.

Vehicle Identification Number

Explanation of the vehicle identification number and its components.

Vehicle Certification Label

Information on the location and purpose of the vehicle certification label.

Transmission Code Designation

Explanation of transmission codes found on the certification label.

Audio System

General Information

Factors affecting radio reception and CD/MP3 player information.

Radio Frequencies and Reception Factors

Details on AM/FM frequencies and factors affecting reception.

CD and CD Player Information

Information about CD compatibility and handling.

MP3 and WMA Track and Folder Structure

Explanation of MP3/WMA disc playback modes and structure.

Audio Unit - Vehicles With: AM/FM/CD/SYNC

Description of the audio unit controls for AM/FM/CD/SYNC systems.

Digital Radio (If Equipped)

Information on HD Radio technology and its benefits.

HD Radio Reception and Station Troubleshooting

Troubleshooting common issues with HD Radio reception.

Potential Station Issues

Common issues encountered with radio stations and their solutions.

Satellite Radio (If Equipped)

Information on satellite radio broadcasting and reception.

SiriusXM Satellite Radio Service

Details on SiriusXM service, programming, and customer support.

SYNC™ (If Equipped)

General Information

Overview of the SYNC system's capabilities and features.

SYNC Owner Account

Information on creating and managing a SYNC owner account.

Driving Restrictions

Safety information regarding speed-dependent features in SYNC.

Safety Information

General safety warnings about using electronic devices while driving.

Privacy Information

Details on how SYNC collects and uses personal and vehicle data.

Using SYNC™ With Your Phone

Instructions for using SYNC with a Bluetooth-enabled phone.

Pairing a Cell Phone for the First Time

Steps to pair a cell phone with SYNC for the first time.

Pairing Subsequent Cell Phones

Instructions for pairing additional cell phones with SYNC.

Phone Voice Commands

List of voice commands for controlling phone functions via SYNC.

Making a Call

Instructions on how to make calls using SYNC voice commands.

Receiving Calls

How to answer, reject, or ignore incoming calls via SYNC.

Accessing Features Through the Phone Menu

Navigating the phone menu to access contacts, call history, and settings.

Voice command issues

Troubleshooting common voice command recognition problems.

Text Messaging

Instructions for sending, receiving, and managing text messages via SYNC.

PHONE SETNGS

Adjusting phone settings like ring tones and message notifications.

SYNC Services

Accessing traffic, directions, and information services via SYNC.

911 Assist

Information on the 911 Assist feature for emergency calls.

Vehicle Health Report (If Equipped, United States Only)

How to use the Vehicle Health Report feature for vehicle diagnostics.

System Settings

Accessing Bluetooth device settings and advanced menu options.

Bluetooth Devices

Managing Bluetooth devices: adding, connecting, deleting, and setting primary.

Advanced

Accessing advanced settings like prompts, languages, defaults, and master reset.

SYNC™ Applications and Services

Overview of SYNC applications and services like 911 Assist and Vehicle Health Report.

Connecting to SYNC Services Using Voice Commands

How to connect to SYNC Services using voice commands.

Receiving Turn-by-Turn Directions

How to receive driving directions via SYNC Services.

SYNC™ AppLink™

Information on using mobile apps with SYNC AppLink.

To Access Using the Phone Menu

Navigating the phone menu to access mobile apps.

To Access Using the Media Menu

Navigating the media menu to select music sources and playback options.

To Access Using Voice Commands

Using voice commands to access media player functions.

Media Voice Commands

List of voice commands for controlling media playback.

Accessories

Exterior Style

List of exterior style accessories like hood deflectors and splash guards.

Interior Style

List of interior style accessories such as floor mats and seat covers.

Lifestyle

List of lifestyle accessories like ash cups and trailer hitches.

Peace of Mind

Accessories offering peace of mind, like backup alarms and remote start.

Auxiliary Switches

Information on the auxiliary switch option package and its components.

Ford Protect

Ford Protect Extended Service Plans (U.S. Only)

Details on Ford Protect extended service plans available in the U.S.

Ford Protect Can Quickly Pay for Itself

Explanation of how Ford Protect plans can save money on repairs.

Up to 1,000+ Covered Vehicle Components

Overview of the four mechanical Ford Protect plans and their coverage levels.

Less Cost to Properly Maintain Your Vehicle

How Ford Protect Premium Maintenance Plan covers scheduled maintenance.

Ford Protect Extended Service Plan (CANADA ONLY)

Details on Ford Protect extended service plans available in Canada.

Interest Free Finance Options

Information on financing options for Ford Protect plans.

Scheduled Maintenance

General Maintenance Information

Importance of vehicle maintenance and using authorized dealers.

Why Maintain Your Vehicle?

Benefits of following the maintenance schedule for reliability and value.

Why Maintain Your Vehicle at Your Dealership?

Reasons to use dealerships for vehicle maintenance and service.

Factory-trained Technicians

Information about the expertise of dealership service technicians.

Genuine Ford and Motorcraft Replacement Parts

Importance of using genuine Ford and Motorcraft parts.

Convenience

Benefits of dealership convenience, like extended hours and one-stop shopping.

Protecting Your Investment

How maintenance protects vehicle value and performance.

Additives and Chemicals

Recommendations for additives and chemicals for vehicle maintenance.

Oils, Fluids and Flushing

Information on fluid discoloration and flushing procedures.

Owner Checks and Services

Basic monthly and six-month maintenance checks.

Normal Scheduled Maintenance

Scheduled maintenance intervals for various components.

Other Maintenance Items

Additional maintenance items at specific mileage intervals.

Special Operating Conditions Scheduled Maintenance

Extra maintenance required for special operating conditions.

Exceptions

Exceptions to the normal maintenance schedule.

Scheduled Maintenance Record

Section for recording maintenance service history.

Appendices

Electromagnetic Compatibility

Vehicle certification for electromagnetic compatibility.

End User License Agreement

Terms and conditions for using the vehicle's software.

Microsoft® Windows® Mobile for Automotive Important Safety Information

Safety information for the Windows Automotive-based system.

General Operation

General operating guidelines for the vehicle's system.

Route Safety

Guidelines for safe use of navigation features and route suggestions.

Telenav Software End User License Agreement

Terms and conditions for using the Telenav Software.

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