Table of contents Page 6 FortiRecorder 2.4.2 Administration Guide
Login issues ................................................................................................... 127
When an administrator account cannot log in from a specific IP ............ 127
Remote authentication query failures ...................................................... 127
Resetting passwords ............................................................................... 127
Connectivity issues ........................................................................................ 127
Checking hardware connections ............................................................. 128
Bringing up network interfaces ................................................................ 128
Examining the ARP table ......................................................................... 129
Checking routing...................................................................................... 129
Facilitating discovery ............................................................................... 133
DHCP issues ............................................................................................ 133
Unauthorized DHCP clients or DHCP pool exhaustion...................... 134
Establishing IP sessions........................................................................... 134
Resolving IP address conflicts................................................................. 136
Packet capture......................................................................................... 137
Resource issues............................................................................................. 142
Data storage issues ....................................................................................... 143
Resetting the configuration.................................................................................. 143
Restoring firmware (“clean install”)...................................................................... 144
Questions and answers ............................................................................... 147
How to connect cameras to FortiRecorder for the first time ............................... 147
Scenario 1: Direct connection........................................................................ 147
Scenario 2: Connection with a third party DHCP server................................ 150
How to use recorded video clips ......................................................................... 151
How to use DIDO terminal connectors on FortiCam MB13 cameras.................. 154
Appendix A: Port numbers........................................................................... 157
Appendix B: Maximum values ..................................................................... 159
Index .............................................................................................................. 161