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Fortinet FortiRecorder 100D User Manual

Fortinet FortiRecorder 100D
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FortiRecorder
2.4.2
Administration Guide

Table of Contents

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Fortinet FortiRecorder 100D Specifications

General IconGeneral
ModelFortiRecorder 100D
Form FactorDesktop
Video CompressionH.264
Network Interface1 x 10/100/1000 Mbps
Dimensions440 x 430 x 44 mm
Maximum IP Cameras Supported16
Maximum Recording Resolution1080p
Number of Hard Drives Supported1
Video Output1 x HDMI, 1 x VGA
Ethernet Ports1
USB Ports2 x USB 2.0
Video Input Channels16
Video Output Channels2
Operating Temperature0°C to 40°C
Power Supply100-240V AC, 50-60Hz
Audio Output1
Recording Resolution1080p
Weight5.5 kg
Video Inputs16 Channels

Summary

Key concepts

FortiRecorder NVR

Defines the FortiRecorder network video recorder (NVR) and its central management capabilities.

Camera support

Details the types of cameras supported by FortiRecorder, including FortiCam and ONVIF-compliant cameras.

Deployment scenarios and camera discovery

Explains local and remote camera deployment scenarios and the automatic camera discovery process.

Video clips

Describes the features for recording and managing video clips, including motion detection.

Performance guidelines

Covers factors affecting NVR and client performance, including resolution, frame rate, and bandwidth.

Storage capacity

Details storage capacity calculations for different FortiRecorder models and camera configurations.

Client Performance

Discusses client computer performance requirements for viewing live and recorded video feeds.

GUI and CLI

Explains how to use the web UI and references the command line interface (CLI) for configuration.

NVR configuration

Connecting to FortiRecorder web UI

Provides steps to connect to the FortiRecorder appliance's web-based user interface.

Connecting to FortiRecorder CLI

Details how to connect to the FortiRecorder appliance's command line interface via serial or SSH.

Basic NVR configuration

Covers essential initial setup tasks for the NVR, including password, network, and time settings.

Configuring the network settings

Explains how to configure network interfaces, static routes, and DNS server settings.

Configuring the DHCP server

Guides on setting up the FortiRecorder's built-in DHCP server for camera connections.

Setting the system time

Details how to manually set or synchronize the FortiRecorder system time with an NTP server.

Configuring schedules

Explains how to create and manage schedules for various camera and user access functions.

Advanced/optional NVR configuration

Covers advanced settings like system timeout, ports, public access, and logical interfaces.

Camera settings

Camera configuration workflow

Outlines the steps for configuring video profiles, camera profiles, and camera groups.

Configuring video profiles

Details how to define video quality settings for camera streams.

Configuring camera profiles

Explains how to define video profiles, storage options, and recording schedules for cameras.

Camera groups

Describes how to group cameras for easier management and user access control.

Camera connection

Camera discovery and DHCP service

Explains how cameras discover the NVR using DHCP and the role of DHCP servers.

Connecting FortiRecorder to the cameras

Details the process of connecting and configuring discovered cameras with the NVR.

Configuring cameras

Guides on setting up individual camera parameters like name, location, vendor, and address mode.

User management

User types

Defines three user types (Administrator, Operator, Viewer) and their access privileges.

User configuration workflow

Outlines the steps to configure user access schedules and profiles for managing users.

Configuring access profiles

Explains how to define access profiles that control user access to FortiRecorder functions.

Configuring user profiles

Details how to configure user profiles to specify camera group access and schedules.

Configuring user accounts

Guides on creating and configuring user accounts with specific usernames, passwords, and settings.

Configuring LDAP authentication

Explains how to configure LDAP for user authentication, including LDAP query settings.

Configuring RADIUS authentication

Details how to set up RADIUS for user authentication, including server and protocol configurations.

Notifications

Notification configuration workflow

Outlines the steps for configuring email and SMS notifications for significant events.

Configuring FortiRecorder to send notification email

Guides on setting up SMTP server details for sending email notifications.

Configuring FortiRecorder to send SMS messages

Explains how to configure SMS service provider settings for sending SMS notifications.

Configuring cameras to send notifications

Details how to set up camera-specific notification triggers, recipients, and methods.

Video monitoring

Watching live video feeds

Instructions on how administrators can view live video feeds from connected cameras.

Video and image sharing

Explains how to configure FortiRecorder for sharing video streams and images via web sites.

Watching recorded video clips

Guides on viewing recorded video clips, navigating the timeline, and using playback controls.

Reviewing motion detection notifications

How to review camera-based notifications, including snapshot images and video clip links.

Video management

Local storage

Details on using the appliance's internal hard drives for storing video data.

Recommended HDD models and capacities

Lists recommended HDD models and capacities for surveillance-grade storage.

Adding a RAID disk

Step-by-step instructions for adding new hard disks to the RAID array.

Replacing a RAID disk

Procedure for replacing an existing hard disk within the RAID array.

Replacing all RAID disks

Instructions for replacing all hard disks and rebuilding the RAID array from scratch.

External storage

Guides on configuring external storage devices like USB, iSCSI, or NFS for video storage.

System monitoring

The dashboard

Overview of the dashboard for monitoring system status and performance widgets.

SNMP traps & queries

Configuration of SNMP agent for system information queries and trap notifications.

Configuring an SNMP community

Details on setting up SNMP communities for managing network devices and receiving traps.

Configuring SNMP v3 users

Explains how to specify SNMPv3 user accounts for granular control over system information access.

MIB support

Information on supported Management Information Blocks (MIBs) for SNMP communication.

Logging

About logs

Overview of log messages, types, severity levels, and storage locations (local or remote).

Viewing log messages

Instructions on how to view and download locally stored log messages via the web UI.

Displaying & sorting log columns & rows

How to customize the display of log messages by showing, hiding, or reordering columns.

Downloading log messages

Procedure for downloading log files in various formats for external analysis.

Deleting log files

Steps to delete locally stored log files to free up disk space.

Searching logs

Guidance on using the event log search function to locate specific log messages.

Event Monitor

How to view motion detection events without loading live video streams, saving bandwidth.

Secure connections and certificates

Supported cipher suites & protocol versions

Information on secure connection protocols and cipher suites used by HTTPS.

Replacing the default certificate for the web UI

Steps to replace the default 'Factory' certificate with a trusted one for secure web UI access.

Generating a certificate signing request

Procedure for generating a CSR to obtain a certificate from a Certificate Authority (CA).

Uploading & selecting to use a certificate

How to import and activate X.509 server certificates and private keys.

Uploading trusted CAs’ certificates

Guides on uploading CA certificates to enable FortiRecorder to trust other devices' certificates.

Revoking certificates

Information on uploading Certificate Revocation Lists (CRLs) to manage revoked certificates.

Revoking certificates by OCSP query

Explains using OCSP to query for certificate status, rather than importing CRL files.

Updating the firmware

Installing NVR firmware

Instructions for upgrading or downgrading the appliance's operating system firmware via web UI or CLI.

Installing alternate firmware

Procedure to install firmware from a separate partition via CLI for backup purposes.

Upgrading/downgrading the camera firmware

Guides on updating or reverting the firmware of connected cameras through the web UI.

Fine-tuning & best practices

Hardening security

Tips and guidelines for enhancing the security posture of the FortiRecorder appliance.

Topology

Recommendations for network topology to protect the surveillance system from unauthorized access.

Administrator access

Best practices for securing administrator accounts, including passwords and access restrictions.

Operator access

Guidelines for securing operator accounts and using encrypted channels for authentication.

Patches

Recommendation to upgrade to the latest firmware for security features and stability enhancements.

Improving performance

Settings and practices to optimize video and system performance for the appliance.

Logging & alert performance

Optimizing logging and alert performance to reduce resource usage and system wear.

Packet capture performance

Minimizing performance impact when using packet capture for troubleshooting.

Regular backups

Importance of making backups before significant configuration changes or updates.

Restoring a previous configuration

Procedure for uploading a configuration backup file to revert the appliance to a previous state.

Troubleshooting

Solutions by issue type

Categorization of recommended solutions based on issue types like video, login, or connectivity.

Video viewing issues

Steps to resolve problems with viewing live or stored video, including software and codec checks.

Live feed delay

Tips to minimize delay in live video feeds by adjusting resolution and network settings.

Video not being sent to the NVR

Troubleshooting steps when cameras are not sending video to the NVR.

Snapshot notification issues

Diagnosing problems with receiving email notifications after motion detection events.

Login issues

Resolving problems related to accessing the login page or account authentication.

Remote authentication query failures

Troubleshooting issues with external authentication servers like Active Directory or RADIUS.

Resetting passwords

Procedure for resetting user account passwords, including the admin account.

Connectivity issues

General troubleshooting for connectivity problems with devices and network interfaces.

Checking hardware connections

Steps to verify physical network cable connections and port LEDs.

Bringing up network interfaces

How to enable or disable network interfaces through the web UI or CLI.

Examining the ARP table

Checking the ARP table to diagnose network connection issues at the link layer.

Checking routing

Diagnosing IP connectivity failures by checking static routes and router configurations.

Facilitating discovery

Tips for enabling camera discovery using mDNS, including network and firewall considerations.

DHCP issues

Troubleshooting problems related to the built-in DHCP server and IP address allocation.

Unauthorized DHCP clients or DHCP pool exhaustion

Diagnosing and resolving issues caused by unauthorized DHCP clients or pool exhaustion.

Establishing IP sessions

Identifying causes for problems establishing or maintaining TCP/IP layer sessions.

Resolving IP address conflicts

Steps to identify and resolve IP address conflicts on the network.

Packet capture

Using the built-in sniffer for packet capture, trace, and analysis for troubleshooting.

Data storage issues

Resetting the configuration

Procedure to reset the FortiRecorder appliance and cameras to default factory settings.

Restoring firmware (“clean install”)

To restore the firmware

Steps to restore firmware via TFTP, including formatting the boot device if necessary.

Questions and answers

How to connect cameras to FortiRecorder for the first time

Provides two scenarios for connecting cameras: direct connection and using a third-party DHCP server.

How to use recorded video clips

Instructions on watching recorded video clips, navigating timelines, and using playback controls.

How to use DIDO terminal connectors on FortiCam MB13 cameras

Details on configuring Digital Input/Output (DIDO) settings for FortiCam MB13 cameras.

Appendix A: Port numbers

Default ports used by FortiRecorder for outgoing traffic

Lists default port assignments for FortiRecorder's outgoing traffic and protocols.

Default ports used by FortiRecorder for incoming traffic (listening)

Lists default port assignments for FortiRecorder's incoming traffic and listening services.

Appendix B: Maximum values

Maximum configuration objects

Table showing the maximum limits for various configuration objects on FortiRecorder models.

Index

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