Franke FCB 360 V NE E - Troubleshooting

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13
What to do if... Possible reasons Solutions
The control panel is switched
off, the appliance does not
work.
There may be an
appliance power supply
problem.
Check that:
• there is not a power outage;
• the plug is properly inserted in the power
socket and the mains double-pole switch (if
present) is in the correct position (i.e. allows
the appliance to be powered);
• the household electrical system protection
devices are efficient;
• the power cable is not damaged.
The appliance could be in
On/stand by mode.
Turn the appliance on by briefly pressing the
“Temp.” button (see On/Stand-by function).
The inside light does not work. The light may need to be
replace.
Malfunction of a technical
component.
Disconnect the appliance from the power
supply and contact the Technical Assistance
Service if you need a replacement.
The inside light flashes. Door alarm active.
It is activated when the
refrigerator compartment
door remains open for a
prolonged period of time.
To stop the alarm, close the refrigerator door.
On reopening the door, check the light
works.
The temperature inside the
compartments is not low
enough.
There could be various
causes (see “Solutions”).
Check that:
• the doors close properly;
• the appliance is not installed near a heat
source;
• the set temperature is adequate;
• the circulation of air through the vents
at the bottom of the appliance is not
obstructed (see installation section).
There is water on the bottom of
the refrigerator compartment.
The defrost water drain is
blocked.
Clean the defrosting water drain (see section
“Cleaning and Maintenance”).
Excessive amount of frost in the
freezer compartment.
The door of the freezer
compartment does not
close properly.
• Check that there is nothing preventing the
door from closing properly.
• Defrost the freezer compartment.
• Make sure the appliance has been correctly
installed.
The front edge of the appliance,
at the door striker seal, is hot.
This is not a defect. It
prevents condensation
from forming.
No solution is necessary.
One or more green symbols
are flashing continuously and
it is not possible to change the
temperature set.
Malfunction alarm.
The alarm indicates a fault
in a technical component.
Contact Technical Assistance Service.
The temperature of the
refrigerator compartment is too
cold.
• The set temperature is
too cold.
• A large amount of fresh
food may have been
placed in the freezer
compartment.
• Try to set a less cold temperature.
• If fresh food has been placed in the freezer
compartment, wait until it has fully frozen.
• Turn off the fan (if present) following the
procedure described in the paragraph “FAN”.
TROUBLESHOOTING