Troubleshooting
Page 48
An error is shown on the display:
Follow the instructions in the error description of the pop-up window.
The machine no longer boots up:
Make sure that the power supply is provided.
Help with machine errors
Possible causes Solution
Tasteless coffee
Grind too coarse Select a finer grind
Too little powder Increase amount of coffee
Temperature too low Increase temperature
Coffee is too old Store coffee properly
Coffee tastes strange
Poor grind Contact Customer Service
Minimal coffee usage Load small amount of coffee
Coffee beans are bad Replace coffee beans
Residual cleaning solution Rinse the machine
Cup dirty Check dishwasher
Water (chlorine, hardness, etc.) Have water quality checked
Coffee tastes bitter
Temperature too high Lower coffee temperature
Grind too fine Select a coarser grind
Too little powder Increase amount of coffee
Roast too dark Change coffee
Coffee tastes sour
Temperature too low Increase coffee temperature
Roast too light Change coffee
Grind too coarse Select a finer grind
Consistency of powder
products
Viscous Use less powder, use more water
Watery Use more powder, use less water
Lumpy Clean powder system
Taste of powder products
Too sweet Use less powder, use more water
Not sweet enough Use more powder, use less water
Strange taste Clean powder system
Help with problems concerning product quality
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