15
GB
Freecom Internet Service
Freecom Technologies makes the following service available in the Internet
under www.freecom.com
• Online information about technical problems
• current product information
• Drivers, driver updates and software information
• Forum
Support Hotline
The following hotlines are available if you still are unable to get your Freecom
device to work properly after reading the manual and the suggestions for
correcting errors:
Hotline Email
België (NL)* 0 78 25 00 00 supportnl@freecom.com
Belgique (F)* 0 78 25 00 01 supportfr@freecom.com
Belgien (D)* 0 78 25 00 02 supportde@freecom.com
Danmark 33 11 42 00 supportint@freecom.com
Deutschland 020 37 68 09 50 supportde@freecom.com
Österreich +49 (0)20 37 68 09 50 supportde@freecom.com
France 01340 472 05 supportfr@freecom.com
Nederland 015 888 0110 supportnl@freecom.com
Norge 62 82 13 67 supportint@freecom.com
Schweiz (D) 0848 88 99 10 supportde@freecom.com
Suisse (F) 0848 88 77 10 supportfr@freecom.com
Suomessa 03 - 6 10 13 82 supportint@freecom.com
Sverige 08 - 29 66 00 supportint@freecom.com
United Kingdom 01423 704 715 supportuk@freecom.com
Ireland +44 1423 704 715 supportuk@freecom.com
USA 510 548 48 49 supportusa@freecom.com
other countries +31 (0) 1 58 88 01 10 supportint@freecom.com
* (alléén in België/seulement pour la Belgique/nur in Belgien)
If possible, try to call from a phone near your computer.
Please have the following information on hand for your call:
• the serial number on the rear side of your Freecom drive
• the revision No. of the driver disk
• information on the power supply
• the version number of your operating system and the software you are
having problems with
• the precise error description or error message displayed
• the name and the model of your computer and, in case it is needed, the
installed hardware
• Is the problem reproduced every time?
Freecom Internet-Service & Support-Hotline
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