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TROUBLESHOOTING
1-800-265-8352 (Canada)
Frigidaire.ca
1-800-374-4432 (United States)
Frigidaire.com
Let us help you troubleshoot your concern! This section will help you with common
issues. If you need us, visit our website, chat with an agent, or call us. We may be able
to help you avoid a service visit. If you do need service, we can get that started for you!
Concern Potential Cause Common Solution
Automatic Ice Maker
Ice maker is
not making
any ice.
• Ice maker is turned o.
• Refrigerator is not con-
nected to water line or
water valve is not open.
• The water supply line
is kinked.
• The water filter is not
seated properly.
• The water filter may
be clogged with
foreign material.
• Press and hold the ice maker button
on the appliance control display for
3 seconds. The LED indicator will
illuminate to indicate that the ice
maker is ON.
• Connect the unit to the household
water supply and ensure the water
valve is open.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Remove and re-install the water
filter. Be sure to seat it fully into the
locked position.
• If water dispenses slowly or not at
all, or if the filter is six months old or
older, it should be replaced.
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