FRITZ!WLAN USB Stick AC 430 30
Updates
AVM Knowledge Base
In our AVM Knowledge Base you can find precise solutions to
your problems. The AVM Knowledge Base is located in the
“Service” area of the AVM web site:
en.avm.de/service
10.3 Updates
FRITZ!WLAN USB Stick provides updates for the AVM in the
Internet free of charge.
The latest driver software can be downloaded at the following
address:
en.avm.de/service/downloads
10.4 Support from the Support Team
Support by E-mail
You can send us an English-language request by e-mail at any
time using the “Service” area at our web site.
en.avm.de/service/support-request/your-support-request
Preparing for a Support E-mail
The following information should be prepared for your mail:
• FRITZ!WLAN USB Stick
For which FRITZ!WLAN USB Stick you require support for?
The exact name of your device is located on the under-
side of the device.
• Serial number of the FRITZ!WLAN USB Stick
The serial number is printed on the sticker attached to
the base of the device. Support staff will always check
this number to ensure that you are a registered user.
• Which operating system are you using: for example,
Windows 8.1, Windows 8, Windows 7, Windows Vista or
Windows XP?
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