15 Problem Solving
522
Problem Solving
15
018-717
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "17" (undefined type) for Address Book
query.
[Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the
LDAP server status.
018-718
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "18" (inappropriate matching) for Address
Book query.
[Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the
LDAP server status.
018-719
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "19" (constraint violation) for Address Book
query.
[Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the
LDAP server status.
018-720
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "20" (attribute exists) for Address Book
query.
[Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the
LDAP server status.
018-721
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "21" (invalid syntax) for Address Book
query.
[Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the
LDAP server status.
018-725
[Cause] The user password set in the Kerberos server expired.
[Remedy] Extend the expiration date of the password.
018-726
[Cause] The root (or intermediate) CA certificate on the smart card is not registered on the
machine.
[Remedy] Register the root (or intermediate) CA certificate on the smart card on the machine.
018-727
[Cause] Authentication by the Kerberos server failed.
[Remedy] Check the certificate on the smart card, and then update the certificate if it is invalid or
revoked. Also, check whether the certificate is enabled in the server.
018-728
[Cause] Authentication by the Kerberos server failed.
[Remedy] Take one of the following measures:
z
When the root CA certificate of the KDC certificate is not registered, register the root
CA certificate.
z
When the KDC certificate is revoked, update the KDC certificate of the server.
z
Confirm that the address of the Kerberos server set in the machine and the address
on the KDC certificate of the server match.
018-732
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "32" (no such object) for Address Book
query.
[Remedy] The specified e-mail address does not exist. Confirm the e-mail address you entered or
the e-mail address registered on the LDAP server.
Error Code Cause and Remedy
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