Error Code
555
Problem Solving
15
027-518
[Cause] The machine failed to transfer data using SMB of the Scan to PC
service because the specified password was incorrect.
When the server is Macintosh, the specified user may not have
been registered as a user who is permitted to use File Sharing.
[Remedy] Confirm the password for the shared folder. When the server is
Macintosh, specify a user who is permitted to use File Sharing.
027-519
[Cause] The machine failed to transfer data using SMB of the Scan to PC
service because the save location or file name specified for the
scanned image had a problem.
z
The save location or the file name has a problem.
z
The specified save location does not exist on the server.
z
Invalid characters are used in the save location or the file
name.
z
Because the specified save location has the Distributed File
System (DFS) settings, it is linked to another shared folder.
[Remedy] Take one of the following measures:
z
Check whether the save location is correct
z
Check whether the specified file name can be used on the
SMB server.
z
Confirm the Distributed File System (DFS) settings with your
system administrator.
To confirm the settings, execute the following procedures:
1) Select [Start] > [Programs] > [Administrative Tools] >
[Distributed File System] on the SMB server.
2) Select the specified save location from the left side frame of
the [Distributed File System] window, and then confirm the
target information displayed on the right side frame of the
window.
3) Specify the SMB server, shared name, and save location based
on the information you confirmed in step 2.
027-520
[Cause] The machine failed to transfer data using SMB of the Scan to PC
service because the file name or folder name could not be
retrieved.
[Remedy] Confirm the access privilege to the SMB server.
027-521
[Cause] The machine failed to transfer data using SMB of the Scan to PC
service because the suffix of the name of the file or folder
exceeded the limit value.
[Remedy] Change the file name or forwarding destination folder of the
scan server. Or, try moving or deleting the files within the
forwarding destination folder.
Error Code
Cause and Remedy
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