Error Code
557
Problem Solving
15
027-529
[Cause] The machine failed to transfer data using SMB of the Scan to PC
service because an unexpected error has been received from the
SMB server, or an unexpected internal error has occurred on the
machine.
[Remedy] Log into the server from another computer using the same user
name, to confirm whether a file can be written into the same
save location on the server. If the error still is not resolved, it
may be an internal error. Contact our Customer Support Center.
027-530
[Cause] There are duplicate file names. [Do Not Save] is set as a
handling method when names are duplicated for scanned files.
[Remedy] Set the process to be executed when in case of a file name
duplication to other than [Do Not Save].
027-531
[Cause] Detected an incorrect filing policy (when add was selected)
after connecting to the server.
[Remedy] When [Rename New File] is set as the process to be executed in
case of a file name duplication, confirm that the file format is
not multi-page.
027-532
[Cause] Failed to access the NEXTNAME.DAT file.
[Remedy] When [Rename New File] is set as the process to be executed in
case of a file name duplication, check the NEXTNAME.DAT file is
correct.
027-533
[Cause] An internal error occurred.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
027-543
[Cause] The SMB server (NetBIOS) name is invalid.
[Remedy] Check whether the server name of the SMB server is correct.
Error Code
Cause and Remedy
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