Problem Solving
560
Problem Solving
15
027-591
[Cause] SMB protocol error. Users are restricted. A blank password is
invalid.
[Remedy] Set the password for the user.
027-700
[Cause] The domain section of the recipient's e-mail address is a
prohibited domain.
[Remedy] Specify a domain that is not prohibited for the domain section
of the recipient's e-mail address.
027-701
[Cause] The network cable is disconnected from the machine.
[Remedy] Connect the network cable securely if the cable is disconnected.
027-702
[Cause] The specified recipient's certificate does not exist.
[Remedy] Register the certificate for the recipient on the machine.
027-703
[Cause] The specified recipient's certificate has expired.
[Remedy] Register a valid certificate for the recipient on the machine.
027-704
[Cause] The CA certificate of the specified recipient's certificate does
not exist.
[Remedy] Confirm the path to the recipient's certificate, and register the
required CA certificate on the machine.
027-705
[Cause] The specified recipient's certificate has been revoked.
[Remedy] Specify a valid certificate for the recipient.
027-706
[Cause] Unable to find the S/MIME certificate associated with the
machine's e-mail address when sending e-mail.
[Remedy] Import the S/MIME certificate corresponding to the mail
address to the machine.
027-707
[Cause] The S/MIME certificate associated with the machine's e-mail
address has expired when sending e-mail.
[Remedy] Ask the sender to issue a new S/MIME certificate, and then
import the certificate to the machine.
027-708
[Cause] The S/MIME certificate associated with the machine's e-mail
address is not reliable when sending e-mail.
[Remedy] Import a reliable S/MIME certificate to the machine.
027-709
[Cause] The S/MIME certificate associated with the machine's e-mail
address has been discarded when sending e-mail.
[Remedy] Import a new S/MIME certificate to the machine.
027-710
[Cause] No S/MIME certificate is attached to the received e-mail.
[Remedy] Ask the sender to send the e-mail with an S/MIME certificate
attached.
027-711
[Cause] No S/MIME certificate can be obtained from the received e-
mail.
[Remedy] Import the sender's S/MIME certificate to the machine, or ask
the sender to send S/MIME signature mail with an S/ MIME
certificate attached.
027-712
[Cause] The received S/MIME certificate has expired, or is an unreliable
certificate.
[Remedy] Ask the sender to send the e-mail with a valid S/MIME
certificate attached.
Error Code
Cause and Remedy
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