15 Problem Solving
516
Problem Solving
15
018-709
[Cause] An error occurred for external access (Web Applications).
[Remedy] Take one of the following measures depending on the setting:
For IPv4 environment
Check the IPv4 address of the machine.
Confirm whether the network cable is connected correctly.
Check the address of the DHCP server.
For IPv6 environment
Confirm whether the global address distributed from an IPv6 router is assigned to the
IPv6 address of the machine.
Confirm whether the network cable is connected correctly.
Confirm whether the IPv6 router is set correctly.
018-710
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "10" (referral) for Address Book query.
[Remedy] No registered items were found in the specified retrieval range. Have your network
administrator confirm the authentication settings.
018-711
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "11" (admin limit exceeded) for Address
Book query.
[Remedy] Have your network administrator confirm the operational status of the server.
018-712
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "12" (unavailable extension) for Address
Book query.
[Remedy] Have your network administrator confirm the operational status of the server.
018-713
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "13" (confidentiality required) for Address
Book query.
[Remedy] Have your network administrator confirm the operational status of the server.
018-714
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "14" (SASL bind in progress) for Address
Book query.
[Remedy] Retry after waiting for a while. If the error still is not resolved, consult your network
administrator.
018-716
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "16" (no such attribute) for Address Book
query.
[Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the
LDAP server status.
018-717
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "17" (undefined type) for Address Book
query.
[Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the
LDAP server status.
018-718
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "18" (inappropriate matching) for Address
Book query.
[Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the
LDAP server status.
Error Code Cause and Remedy
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