15 Problem Solving
522
Problem Solving
15
018-769
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "69" (no object class modifications) for
Address Book query.
[Remedy] The LDAP server has an update problem. Have your network administrator confirm the
LDAP server status.
018-770
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "70" (results too large) for Address Book
query.
[Remedy] Change the search conditions/start position to narrow the search range, and execute
the operation again. If the error still is not resolved, consult your network administrator.
018-771
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "71" (affecting multiple DSAs) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-772
[Cause] Failed to transfer data using SMB of the Scan to PC service because the specified shared
name does not exist.
[Remedy] Confirm that the specified shared name exits in the destination PC.
018-773
[Cause] Probable causes are as follows:
1)The machine failed to transfer data using SMB of the Scan to PC service because
Invalid characters are used in the specified shared name.
2)The machine failed to transfer data using SMB of the Scan to PC service because
access privilege does not set on the specified shared name when the server is
Macintosh.
[Remedy] For 1), take one of the following measures:
- Check whether the following invalid characters are included in the shared name set in
the machine: " / : | < > ; , * ? \ [ ] + =
- Check whether a space character is included at the top or end of the shared name set
in the machine.
- Check whether the shared name set in the machine is specified only by a period.
For 2), when the destination computer is Macintosh, you need to change the access
privileges for the user for shared folder. For information about necessary accounting
settings, consult your system administrator. The following is an example of a procedure
for Mac OS X 10.6.
Note • It is recommended to create a dedicated account for data transfer. You can create and set the
account on the dialog box that appears by choosing Apple menu > [System Preferences] and then
clicking [Accounts] icon.
1)From Apple menu, choose [System Preferences], and then click [Sharing].
2)Make sure that [File Sharing] check box is selected.
3)Select the folder being shared from folders listed in the [Shared Folders] field.
4)Choose [Read & Write] as privilege option for the user listed in the [Users] field.
Note • For information on how to change the access privilege settings on other version of Mac OS,
consult your system administrator or the official website of Apple Inc.
018-780
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "80" (unknown error) for Address Book
query.
[Remedy] Have your network administrator confirm the LDAP server status.
Error Code Cause and Remedy
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