Fuji Xerox apeosport-v c6685 - Page 527

Error Code
527
Problem Solving
15
021-412
[Cause] An error occurred while connecting to the EP system via the Internet. There is a problem
with the address of the EP proxy server name.
[Remedy] Check the followings:

The LAN cable connection

The DNS server address settings

The default gateway setting

The subnet mask setting

The EP proxy server URL setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-413
021-416
[Cause] An error occurred while connecting to the EP system via the Internet.
[Remedy] Check the followings:

The LAN cable connection

The DNS server address settings

The default gateway setting

The subnet mask setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-414
[Cause] An error occurred while connecting to the EP system via the Internet.
[Remedy] Check the followings:

The LAN cable connection

The DNS server address settings

The default gateway setting

The subnet mask setting

The EP proxy server setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-415
[Cause] An error occurred while the SSL/TLS communication to the EP system via the Internet.
[Remedy] Check the followings:

The LAN cable connection

The DNS server address settings

The default gateway setting

The subnet mask setting

The EP proxy server setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
Error Code Cause and Remedy