Error Code
657
Problem Solving
15
"117-001" - "117-999"
Error Code
Cause and Remedy
117-310
[Cause] An error occurred while scanning a document via WSD.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. Execute the
same operation again.
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WSD stands for Web Services on Devices.
117-312
[Cause] An error occurred in the machine.
[Remedy] Contact our Customer Support Center.
117-319
117-320
117-321
117-322
117-323
117-324
117-326
117-327
117-329
117-331
117-332
117-333
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
117-343
[Cause] Probable causes are follows.
1) When [Image Log Control] on Tools is invalid and [Enabled] is
set for [Log Transfer] under [Transfer Image Log], [Transfer
Per Job Basis] is set for [Logs to Transfer].
2) When [Transfer Image Log] is invalid (the hard disk is not
installed), [Log Transfer] is set to [Enabled].
[Remedy] For 1, set other than [Transfer Per Job Basis] for [Log to
Transfer].
For 2, install the hard disk to the machine, or set [Pause] for
[Logs To Transfer].
117-345
[Cause] An error occurred between the machine and the device
connected.
[Remedy] Switch on the machine power without connecting the device for
EP system, and then set [Login Type] to any option other than
[Login to Remote Accounts] under [Tools] > [Authentication/
Security Settings] > [Authentication].
117-347
[Cause] The life of the component which cannot be replaced is expired.
The machine itself needs to be replaced.
[Remedy] Contact our Customer Support Center.
117-348
117-350
[Cause] The unformatted SD card used in the other machine is installed.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.