Fuji Xerox ApeosPort-VI C3371

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6 Troubleshooting

150

Troubleshooting

Main Page

Table of Contents3
Before Using the Machine7
Preface8
Using this Guide9
Prerequisite Knowledge9
Organization9
Conventions10
Safety Notes12
Electrical Safety13
Machine Installation15
Operational Safety19
Consumable22
Location of Warning and Caution Labels23
Regulation24
Radio Frequency Emissions (Class B)24
Radio Interference25
Harmonics Current Emissions25
Radio Act26
Safety Data Sheet (SDS) - an Index for Characteristics and Handling of the Specific Chemical Substances Defined27
Environment31
Illegal Copies and Printouts32
Product Overview35
Machine Components36
Control Panel47
Large Size Color UI50
Power On/Off52
Switching the Main Power on52
Switching the Power on53
Switching the Power off54
Switching the Main Power off54
Power Saver Modes56
Smart Welcomeyes57
Changing the Interval for Entering Power Saver Mode57
Adjusting Screen Brightness59
Basic Operation61
Copying Procedure62
Step 1 Loading Documents62
Step 2 Selecting Features64
Step 3 Entering a Quantity65
Step 4 Starting the Copy Job65
Step 5 Confirming the Copy Job in Job Status66
Stopping the Copy Job66
Fax/Internet Fax Procedure68
Step 1 Loading Documents68
Step 2 Selecting Features68
Step 3 Specifying the Destination69
Step 4 Starting the Fax/Internet Fax Job69
Step 5 Confirming the Fax/Internet Fax Job in the Job Status70
Stopping the Fax/Internet Fax Job70
Print Procedure71
Scanning Procedure72
Step 1 Loading the Documents72
Step 2 Selecting the Features72
Step 3 Starting the Scan Job74
Step 4 Confirming the Scan Job in the Job Status74
Step 5 Saving the Scanned Data75
Stopping the Scan Job76
Other Scanning Features77
Creating Folders79
Changing the Default Settings80
Paper and Other Media81
Usable Paper82
Weights of Usable Paper82
Supported Paper Types82
Unusable Paper83
Loading Paper84
Loading Paper in Trays 1 to 484
Loading Paper in Tray 3 (When Tandem Tray Module Is Installed)85
Loading Paper in Tray 4 (When Tandem Tray Module Is Installed)86
Loading Paper in Tray 5 (Bypass Tray)87
Loading Paper in Tray 6 (HCF B1) (Optional)88
Changing Paper Settings89
Maintenance91
Replacing the Toner Cartridge92
Replacing the Staple Cartridge94
Replacing Staple Cartridge (for Finisher A2)94
Replacing Staple Cartridge (for Finisher B1)95
Replacing Staple Cartridge (for C3 Finisher or C3 Finisher with Booklet Maker)97
Replacing Booklet Staple Cartridge (for Booklet Maker Unit for Finisher B1)99
Replacing Booklet Staple Cartridge (for C3 Finisher with Booklet Maker)100
Emptying the Punch Waste Container103
Emptying the Hole Punch Waste Container (for Finisher B1)103
Emptying the Hole Punch Waste Container (for C3 Finisher or C3 Finisher with Booklet Maker)104
Executing Calibration106
Troubleshooting107
Fault Clearance Procedure108
Paper Jams109
Paper Jams in Side Tray110
Paper Jams in Top Left Cover a110
Paper Jams in Bottom Left Cover B113
Paper Jams in Trays 1 to 4114
Paper Jams in Tray 3 (When Tandem Tray Module Is Installed)114
Paper Jams in Tray 4 (When Tandem Tray Module Is Installed)115
Paper Jams in Tray 5 (Bypass Tray)116
Paper Jams in Tray 6 (HCF B1)116
Paper Jams in Finisher A2118
Paper Jams in Finisher B1120
Paper Jams in C3 Finisher / C3 Finisher with Booklet Maker121
Paper Jams in the Folder Unit CD1128
Document Jams132
Duplex Automatic Document Feeder B1-PC (Optional)132
Duplex Automatic Document Feeder C1-PC133
Image Quality Trouble136
Stapler Faults142
Staple Jams in Staple Cartridge (for Finisher A2)143
Staple Jams in Staple Cartridge (for Finisher B1)144
Staple Jams in Staple Cartridge (for C3 Finisher and C3 Finisher with Booklet Maker)146
Booklet Staple Jams in Booklet Staple Cartridge (for C3 Finisher with Booklet Maker)147
Index151

Fuji Xerox ApeosPort-VI C3371

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