Error Code
565
Problem Solving
15
016-749
[Cause] Probable causes are as follows: For a print job:
1) The printer language received from the print driver is
unsupported by this machine.
For printing of a document received by Internet Fax:
2) The printer language of the document received from the
remote machine is unsupported by this machine.
[Remedy] For 1), use the machine's print driver for printing. If the error still
is not resolved, contact our Customer Support Center.
For 2), request the sender to send Internet fax documents using
a printer language supported by the machine.
z
An optional component must be installed for some printer languages such as
PostScript. For more information, contact our Customer Support Center.
016-750
[Cause] The machine received a printing job ticket with a PDF, an XPS
from an application (such as ContentsBridge) that allows direct
transmissions of files, but the printing job ticket data had a
grammar or print instruction unsupported by the machine.
[Remedy] Check whether you are correctly using the application (such as
ContentsBridge) and whether the print instruction was correct.
If your application usage and print instruction are correct, check
with the application manufacturer that sent the print job for
operations of the application.
If the error still is not resolved, have the Configuration Report,
the Job History Report, and the print data with the printing job
ticket ready, and contact our Customer Support Center.
z
XPS stands for XML Paper Specification.
016-751
[Cause] Probable causes are as follows:
1) During the PDF Bridge processing, a syntax or parameter error
occurred, an undefined command was used, and a PDF file
was damaged.
2) When [Print Processing Mode [408])] for the PDF Direct Print
feature has been set to [PS([1])], memory is insufficient.
3) When [Print Processing Mode [408])] for the PDF Direct Print
feature has been set to [PS([1])], a PDF file including
OpenType fonts is processed.
[Remedy] For 1), use the print driver to print the document.
For 2), take one of the following measures:
z
Use the print driver to print the document.
z
Increase PostScript memory.
For 3), create a PDF file in which OpenType fonts are not
included.
z
For more information on the memory, refer to "Allocate Memory" (P.376).
016-752
[Cause] Unable to process for PDF Bridge because of insufficient
memory space.
[Remedy] Change the [Image Quality] setting from [High Resolution] to
[High Quality], or from [High Quality] to [Standard]. Or, add
memory.
Error Code
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