Error Code
569
Problem Solving
15
"017-001" - "017-999"
016-790
[Cause] Unable to send an e-mail with Split Send because of exceeding
the maximum number of splits allowed.
[Remedy] Take one of the following measures:
z
Reduce the file size for [Quality/File Size].
z
Increase the value for [Maximum Split Count].
z
For more information on [Quality/File Size], refer to "5 Scan" > "E-mail Options/Filing Options" >
"Quality/File Size (Specifying an Image Compression Ratio When Scanning)" in the User Guide.
z
For more information on [Maximum Split Count], refer to "E-mail Control"
(P.297).
016-792
[Cause] Failed to acquire the specified job history when printing a Job
Report.
[Remedy] The specified job history does not exist.
016-794
[Cause] Media is not inserted correctly.
[Remedy] Check whether the media is inserted correctly.
016-795
016-796
016-797
[Cause] An error occurred when reading the data on the media.
[Remedy] On a computer, confirm the content recorded on the media.
016-798
[Cause] Unable to print a document because the hard disk is not
installed.
[Remedy] Install the hard disk, and try printing again. Contact our
Customer Support Center.
016-799
[Cause] An invalid print parameter is included in the print data of the
application, or the print data and the Print Setup settings may
not match.
[Remedy] Check the print data of the application and the Print Setup
settings, and try printing again.
Error Code
Cause and Remedy
017-700
[Cause] ThinPrint.Engine connection timed out.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-701
[Cause] An error occurred while connecting to ThinPrint.Engine.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-702
[Cause] The data sent to ThinPrint.Engine is invalid.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-703
[Cause] The print data sent from ThinPrint.Engine exceeded the
maximum size of the machine.
[Remedy] Split the job, and try printing again.
017-704
[Cause] An internal error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. Send the job
again.
Error Code
Cause and Remedy