Problem Solving
578
Problem Solving
15
018-543
[Cause] Probable causes are as follows:
1) The machine failed to transfer data using SMB of the Scan to
PC service because the specified shared name does not exist.
2) The machine failed to transfer data using SMB of the Scan to
PC service because Invalid characters are used in the specified
shared name.
3) The machine failed to transfer data using SMB of the Scan to
PC service because access privilege does not set on the
specified shared name when the server is Macintosh.
[Remedy] 1) Confirm that the specified shared name exits in the
destination PC.
2) Take one of the following measures:
z
Check whether the following invalid characters
are included in the shared name set in the
machine:
" / : | < > ; , * ? \ [ ] + =
z
Check whether a space character is included at
the top or end of the shared name set in the
machine.
z
Check whether the shared name set in the
machine is specified only by a period.
3) When the destination computer is Macintosh, you need to
change the access privileges for the user for shared folder. For
information about necessary accounting settings, consult
your system administrator. The following is an example of a
procedure for Mac OS X 10.6.
z
It is recommended to create a dedicated account for data transfer. You can
create and set the account on the dialog box that appears by choosing Apple
menu > [System Preferences] and then clicking [Accounts] icon.
1) From Apple menu, choose [System Preferences], and then
click [Sharing].
2) Make sure that [File Sharing] check box is selected.
3) Select the folder being shared from folders listed in the
[Shared Folders] filed.
4) Choose [Read & Write] as privilege option for the user listed in
the [Users] field.
z
For information on how to change the access privilege settings on other version
of Mac OS, consult your system administrator or the official website of Apple
Inc.
018-547
[Cause] The machine failed to transfer data using SMB of the Scan to PC
service because the number of users logging into the SMB server
exceeded the limit when logging in to the SMB server.
[Remedy] Take one of the following measures:
z
Confirm how many users can access the shared folder.
z
Check whether the number of login users have exceeded the
limit.
Error Code
Cause and Remedy