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Fuji Xerox DocuCentre-VI C5571 Administrator's Guide

Fuji Xerox DocuCentre-VI C5571
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Problem Solving
580
Problem Solving
15
018-564
[Cause] DNS resolution for the specified hostname failed.
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document is
registered on the DNS server.
z
The machine is connected to the DNS server.
z
The address of the DNS server is set on the machine.
018-565
[Cause] DNS resolution for the proxy server name set on the machine
failed.
[Remedy] Check the followings:
z
The proxy server name set on the machine is registered on
the DNS server.
z
The machine is connected to the DNS server.
z
The address of the DNS server is set on the machine.
018-566
[Cause] Unable to connect to the HTTP server.
[Remedy] Check the followings:
z
The network cable connection on the machine
z
The destination HTTP server for the scanned document is
accessible by PC.
018-567
[Cause] The followings may be the cause:
z
The communication is disconnected while reading or writing
due to some reason.
z
Close process of the file failed due to some reason.
[Remedy] Check whether the destination HTTP server for the scanned
document is accessible by PC.
018-568
[Cause] An SSL/TLS connection error occurred.
[Remedy] Check the followings:
z
The destination HTTP server for the scanned document is
accessible by PC.
z
SSL settings for the HTTP server is correct.
z
The HTTP server name
z
The HTTP server path name
018-569
[Cause] The SSL server certificate may have a problem.
[Remedy] 1) Check whether the destination HTTP server for the scanned
document is accessible by PC.
2) Check whether the SSL server certificate is registered on the
HTTP server.
3) Check whether the SSL server certificate is valid. Check the
followings:
z
the certificate is unexpired
z
the time set on the machine is correct
z
the certificate is not on the discard list
4) Check the certificate path to the SSL server certificate, and
import the required CA certificate.
5) If the SSL server certificated is not registered on the HTTP
server, disable the [Verify Remote Server Certificate] setting.
Error Code
Cause and Remedy

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Fuji Xerox DocuCentre-VI C5571 Specifications

General IconGeneral
BrandFuji Xerox
ModelDocuCentre-VI C5571
CategoryAll in One Printer
LanguageEnglish

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