Fujitsu arrows We2 - After-Sales Service

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After-sales service
■ When asking for repair
Forrepair,contactRepairandDeliverySupportCenter.
During the
warranty period
Repairswillbedonebasedontheterms
ofservicesofthefree-of-chargerepair
warranty.
Outside the
warranty period
Weshallrepairtheproductforacharge
asrequestedbythecustomerifrepair
rendersitusable.
* Thewarrantyperiodisoneyearfromthedateyou
purchasedtheproduct.

•
Beforehandingintheproductforrepair,makeabackupof
thecontentsofmemorysincetheymaydisappearduring
repair.NotethattheCompanyshallnotbeliableforany
damagesandlossofincomeshouldthecontentsof
memorybealteredorlost.

•
RecycledpartsthatmeettheCompany'squalitystandards
aresometimesusedforrepair.

•
Youroldterminalcollectedbyreplacementmobilephone
deliveryserviceisservicedforreuseandrecycledasa
replacementterminal.Also,partsreplacedthrough
after-salesservicearecollectedandrecycledbythe
Company.Theycannotbereturnedtocustomers.

•
Theproductwhichisprocessed,remodeled,analyzed
(includingbymodifyingoranalyzingthesoftware(including
byrootingetc.),reverseengineering,decompiling,reverse-
assembling),orrepairedbyanunauthorizedrepairofficeis
notcoveredbythewarrantyandrepairmayberefused.

•
Thebatterybuilt-intothemainunitisnotcoveredby
free-of-chargerepairwarranty,asitisaconsumablepart.
■ Performance parts for repair
TheCompanyretainsperformancepartsforrepairofthemain
unitanditsperipheralsforfouryearsafterdiscontinuationof
production."Performancepartsforrepair"referstoparts
requiredformaintainingthefunctionsoftheproduct.