A Shadow Appears at the Top or the Bottom of the Image
Check the following points
● Have you adjusted the offset (position to start the scan)? (page 325)
● Did you use the page edge filler function to fill in the shadow around the edge? (page 325)
If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page
330) first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
● Have you adjusted the offset (position to start the scan)?
Solution
In the Software Operation Panel, adjust the offset in the sub-scanning direction.
For details, refer to Adjusting the Starting Position for Scanning [Offset Setting/Vertical magnification
Adjustment] (page 359).
● Did you use the page edge filler function to fill in the shadow around the edge?
Solution
Use one of the following methods to fill in the shadow around the edge.
● In the Software Operation Panel, fill in the shadow around the edge.
For details, refer to Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler
(ADF)/Page Edge Filler (FB) [fi-8290/fi-8270/fi-8250/fi-8250U]] (page 361).
● In the scanner driver, fill in the shadow around the edge.
For details, refer to the help for the scanner driver.
Troubleshooting
325
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