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Please read the following contents before repair request:
If the above troubleshooting does not address your concern please contact service:
For Eastern Canada (Ontario -> east):
For Western Canada (Manitoba -> west):
For United States:
Whether the power is switched on, whether
the plug is secured?
Whether the voltage is too low?
Whether the temperature is set too high
(might reduce the temperature as required). ?
Whether too much food is stored?
Whether hot food is stored?
Whether the door is opened and closed too
frequently?
Whether there a heat source around the
refrigerator?
Whether the door is sealing properly?
Whether the floor is level and the
refrigerator is placed on leveled surface?
Whether accessories of the refrigerator are
installed properly?
Whether the food is put near the air outlet?
Not working
Can't freeze properly
Loud noises
Food is frozen inside the
refrigerator compartment.
The refrigerator has unpleasant
smell
Symptom
Possible cause / inspection items
Solutions to problems
Food with special odor shall be tightly
wrapped.
Check whether the food has gone bad.
Clean inside the refrigerator.
Distinctive Appliances Service Department
Toll free: 1-800-361-0799
Email: service@distinctive-online.com
www.distinctive-online.com
Pacific Specialty Brands Service Department
Email: service@pacificspecialtybrands.com or
Toll free: 1-877-430-5253x106
Fulgor-Milano USA Service
Email: fulgor@adcoservice.com or
Toll free: 1-855-4-fulgor
(855-438-5467)
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