Once the desk dips down and pops back up again, the reset is complete. The desk should
move in both directions and display the height on the screen.
Prepare your desk for troubleshooting
Remove any obstructions from underneath the desk.
Ensure your Control Box (Part H) is firmly secured. Go here for installation tips.
Make sure that you are using the appropriate leg cable(s).
Missing the Leg Extension Cable? Contact us for a replacement.
Failure to install this cable can cause irreparable damage to your desk.
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