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Galaxy Aqua 9000 XP User Manual

Galaxy Aqua 9000 XP
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IMPORTANT!
This Step-by-Step guide should be given to the customer
after installation and demonstration.
SERVICE POLICY
In the event of you needing to contact the Galaxy Customer Service Department,
the following procedure should be followed:-
1
If a service call is booked, you or a representative must be present
during the Engineers visit.
Before telephoning the Galaxy Customer Service Department you
should ensure that you have the model number, power rating, serial
number and date of purchase.
The Galaxy Customer Service Department will be able to inform you
whether the fault can be rectified by the provision of a replacement
part or an on site visit by a Qualified Service Engineer.
If the product is no longer covered by the Guarantee, a charge will
be made for the site visit and for any parts supplied.
A charge will be made where a call under the terms of the guarantee
has been booked and a failure was not product related, or an engineer
arrives and is not able to gain access.
2
3
4
5
Pumped Instantaneous
Electric Shower
Installation Instructions
XP
Customer Service Department
Telephone: 0845 600 5111 Fax: 01489 773053
9.00 am - 5.00 pm Monday to Friday
Technical Hotline
Telephone: 0844 372 7766 Fax: 0844 372 7767
Email: technical-services@applied-energy.com
9.00 am - 5.00 pm Monday to Friday
SERVICE POLICY
In the event of you needing to contact the Galaxy Technical Hotline, the following
procedure should be followed:-
1
If a service call is booked, you or a representative must be present
during the Engineers visit.
Before telephoning the Galaxy Technical Hotline you should ensure
that you have the model number, power rating, serial number and
date of purchase.
The Galaxy Technical Hotline will be able to inform you whether the
fault can be rectified by the provision of a replacement part or an on
site visit by a Qualified Service Engineer.
If the product is no longer covered by the Guarantee, a charge will
be made for the site visit and for any parts supplied.
A charge will be made where a call under the terms of the guarantee
has been booked and a failure was not product related, or an engineer
arrives and is not able to gain access.
2
3
4
5
7300059 (B)
Technical Hotline
Telephone: 0844 372 7766 Fax: 0844 372 7767
Email: technical.services@redringxpelair.com
8.00 am - 5.30 pm Monday to Friday
SERVICE POLICY
In the unlikely event of a product breakdown during the guarantee period
you should contact our Service and Repair Helpline who will be able to assist
with the repair and advise of the best course of action to be taken.
Please DO NOT remove the product prior to making this call as this may
invalidate your guarantee.
Service Tel: 0844 372 7766 or email technical.services@redringxpelair.com
1
If a service call is booked, you or a representative must be present
during the Engineers visit.
Before telephoning the Galaxy Technical Hotline you should ensure
that you have the model number, power rating, serial number and
date of purchase.
The Galaxy Technical Hotline will be able to inform you whether the
fault can be rectified by the provision of a replacement part or an on
site visit by a Qualified Service Engineer.
If the product is no longer covered by the Guarantee, a charge will
be made for the site visit and for any parts supplied.
A charge will be made where a call under the terms of the guarantee
has been booked and a failure was not product related, or an engineer
arrives and is not able to gain access.
2
3
4
5
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Galaxy Aqua 9000 XP Specifications

General IconGeneral
BrandGalaxy
ModelAqua 9000 XP
CategoryPlumbing Product
LanguageEnglish

Summary

Service Policy

Contacting the Service and Repair Helpline

Information on contacting the service helpline for product breakdown assistance.

Pre-call Information Requirements

Details on necessary information to provide when calling the technical hotline for repairs.

Service Call Procedures

Guidelines for service calls, including engineer visits and potential charges.

Guarantee Details

Guarantee Period and Coverage

Details the two-year guarantee period and conditions for mechanical/electrical defects.

Exclusions and Modifications

Outlines what is not covered by the guarantee, such as misuse or scaling.

Validity and Statutory Rights

Specifies the guarantee's validity within the UK and its relation to statutory rights.

Section 18 Filter Maintenance

Filter Cleaning Procedure

Step-by-step instructions for cleaning the shower filter by a competent person.

Post-Maintenance Priming

Guidance on priming the unit after filter replacement and before restoring power.

Safety Notes for Use

Important safety advice regarding switching off the unit when not in use.

Section 2 Important Safety Information

General Safety Precautions

Essential safety information covering installation, use, and maintenance of the shower.

Plumbing Safety Guidelines

Regulations and advice for safe plumbing installation, including water and building standards.

Electrical Safety Requirements

Guidelines for safe electrical installation, compliance with regulations, and earthing.

Section 3 Introduction

Document Purpose and Scope

Explains the manual's purpose and advises thorough reading before installation.

Installation Competency

Stresses the need for competent persons with adequate experience for installation.

Section 4 Advice to Users

Temperature Adjustment Explained

Explains how water flow rate affects shower temperature and seasonal adjustments.

Safety for Vulnerable Users

Recommends supervision for users with difficulties operating the shower, like children.

Section 16 Adjusting the Sprayhead

Sprayhead Pattern Selection

Details how to select from six different spray patterns by turning the sprayhead bezel.

Section 17 Showerhead Cleaning Instructions

Daily Showerhead Maintenance

Recommends rubbing nipples daily to break away scale deposits while the shower is running.

Periodic Deep Cleaning

Instructions for periodic cleaning to remove limescale and debris using descalent and a brush.

Section 15 Operating Functions

Power Indicator and Start/Stop

Describes the blue power neon indicator and the function of the start/stop button.

Water Pressure and Overheat Cut-outs

Explains low water pressure and overheat cut-out mechanisms that protect the unit.

Safety Cut-out Device

Details the non-resettable over-temperature safety device and its function.

Important Operational Warnings

Advises on switching off if water stops, handling hot water slugs, and avoiding placing items on the unit.

Section 5 Electrical Requirements

RCD Installation and Supply Cable

Recommends RCD installation and specifies supply cable requirements for safety.

Dedicated Circuit Requirement

Emphasizes the need for a shower to be on its own independent electrical circuit.

Consumer Unit and Power Company Liaison

Guidance on checking consumer unit capacity and contacting the electricity company for installation.

Section 15 Operating Functions (Continued)

Temperature Control Adjustment

Explains how to adjust shower temperature by altering water flow rate via the temperature control.

Power Selector Settings

Details the functions of the four power selector settings: Cold, Low, Medium, and Full power.

Starting and Stopping the Shower

Instructions for initiating and safely stopping the shower operation, including phased shutdown.

Section 10 Plumbing Connections

Pipework Preparation and Connection

Instructions for preparing pipework, flushing debris, and connecting to the shower inlet.

Water Supply Isolation

Importance of fitting an additional gate valve for independent water supply isolation.

Section 11 Electrical Connections

Cable Entry and Routing

Details on cable entry points, routing options (clipped, hidden, conduit), and connections.

Terminal Connection Procedure

Instructions for connecting the earth, neutral, and live cables to the terminal block.

Section 12 Commissioning

Pre-Commissioning Checks

Ensures cover is fitted and power selector is on 'Cold' before proceeding with commissioning.

Commissioning Steps

Procedure for flushing the unit, operating controls, and completing the commissioning process.

Section 7 Siting of the Shower

Shower Unit Positioning

Guidelines for positioning the shower unit vertically, avoiding freezing conditions and direct spray.

Water Requirements for Installation

Details cold water supply requirements, including gravity feed from a cistern and head limitations.

Section 9 Fitting the Shower to the Wall

Backplate Mounting

Instructions for mounting the unit's backplate securely and squarely onto a flat wall surface.

Control Knobs and Cover Fitting

Note on control knobs being integral to the cover and securing the cover correctly.

Section 8 Pressure Relief Safety Device

PRD Function and Operation

Explains the purpose of the PRD for pressure build-up and advises against operating with hose issues.

PRD Access and Replacement

Details how to access and replace the PRD, emphasizing safety and competency.

Section 13 Riser Rail & Soap Dish Fitting Instructions

Riser Rail Installation

Step-by-step guide for installing the riser rail, including bracket placement and adjustments.

Handset Height Adjuster Assembly

Instructions for assembling the handset height adjuster using lettered components.

Hose and Soap Dish Attachment

Guidance on firmly attaching the flexible hose and fitting the soap dish onto the rail.

Section 14 Operating the Shower

Initial Shower Operation

Ensures commissioning is complete and explains the procedure for initial operation.

Shower Unit Installation and Commissioning

Initial Flushing and Priming

Procedure for flushing the unit with the hose attached to remove debris before element activation.

Temperature Control and Power Selector Setup

Setting the temperature control and power selector to the correct positions before first use.

Water Supply and Bleed Screw Operation

Ensuring water supply is on and using the bleed screw to vent trapped air from the unit.

Cover Re-assembly and Fixing

Guidance on re-attaching the cover, connecting the power lead, and securing with screws.

Shower Installation and Fixing Template

Water Pipe Entry Options

Details for top, bottom, and back water pipe entry, including aperture modifications.

Fixing Hole Marking and Drilling

Using the template to mark fixing holes and advice on drilling for various wall types.

Section 10 Plumbing to Precede Wiring

Fixing Backplate and Alignment

Securing the backplate to the wall, allowing for adjustment before final tightening.

Pipework Connection Procedure

Steps for connecting the water supply pipework to the shower inlet elbow.

Section 11 Electrical Connections

Switching Off Electricity Supply

Instruction to switch off the electricity supply before making any connections.

Cable Entry and Terminal Connection

Details on cable entry points and connecting live, neutral, and earth cables to the terminal block.

Section 12 Commissioning

Pre-Commissioning Checks

Ensures cover is fitted and power selector is on 'Cold' before proceeding with commissioning.

Commissioning Steps

Procedure for flushing the unit, operating controls, and completing the commissioning process.

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