Gallagher eShepherd - Tips and Troubleshooting; Neckband Status LED; Important Battery Information

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Tips and Troubleshooting
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• If the solar panels are covered in dirt, they can be cleaned with water and a soft (dish) brush or soft cloth.
Do not use strong cleaning agents, petroleum-based solvents or abrasive cleaning aids
• When neckbands are not in use, virtual paddocks that are associated with the neckband should be removed and the
neckband should be placed into hibernation. You can find detailed instructions on the Support Portal on how to do this.
• If the Neckband Status LED indicator is flashing RED twice, then the battery capacity is very low and the neckband is not
ready for virtual fencing operations. As the battery can only be solar charged, the best way to recover from this state is to
leave the neckband exposed to full sunlight for  – 2 days.
Important Battery Information
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The eShepherd Neckband is powered by a long-life lithium based battery which is not user replaceable. A Gallagher Authorised
Service Centre must be used for battery replacement or disposal. Do not attempt to open or dispose of a neckband.
This battery is charged by the integrated solar panels and does not need to be, nor can it be charged in any other way.
Place in the sunlight for 3 days to charge the battery.
When storing the neckband, put the neckband into hibernation mode and store in cool, dry, dark ventilated area to minimize
battery current. The battery can be solar charged when in hibernation. Recharge the battery using sunlight on the solar
panels when planning to un-hibernate a neckband.
If battery fluid comes in contact with:
Eyes - Flush the affected area with water for at least 5 minutes. Ensure adequate flushing by separating the eyelids with
fingers. Call a physician.
Skin - Immediately flush with water and/or soap.
Neckband Status LED
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The eShepherd neckband status LED indicator can show a number of different conditions of the device.
LED Condition
Battery charge is OK
GPS/GNSS ready
Network Connection OK
Neckband initialising
Attempting to connect to network
When flashing TWO times:
Battery is low
Do not fit to an animal
When flashing ONE time:
Neckband is not ready
GPS/GNSS not ready
Has not connected to the network
Do not fit to an animal
The neckband has detected the presence of the magnet. When the
magnet is in position, the neckband will emit a series of five beeps
at one-second intervals and then hibernate the neckband.