50 Edge 500 Owner’s Manual
Appendix
Troubleshooting
Problem Solution
The buttons do not
respond. How do I
reset the Edge?
Press and hold POWER, MENU, and RESET simultaneously
to reset the Edge.
NOTE: This does not erase any of your data or settings.
I want to clear all the
user data from my
Edge.
1. Turn off the Edge.
2. Press and hold POWER and RESET until the message
appears.
3. Select Yes to clear all user data.
NOTE: This deletes all user-entered information including
history.
My Edge does not
acquire satellite
signals.
1. Take your Edge out of parking garages and away from tall
buildings and trees.
2. Turn on the Edge.
3. Remain stationary for several minutes.
The battery gauge
does not seem
accurate.
Allow the Edge battery to fully discharge, and then fully charge
the battery (without interrupting the charge cycle).
The battery does not
last long.
Reduce the backlight time (page 39).
How do I know my
Edge is in USB mass
storage mode?
You should see a new removable disk drive in My Computer
on Windows computers and a mounted volume on Mac
computers.
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Weight and Dimensions
