AppendixAppendix
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Caller ID
Problem Cause/solution
Caller-ID
information is
not displayed.
• You must subscribe to Caller ID service from your service
provider/telephone company.
• Make sure the base unit is plugged directly into a telephone
modular jack. If you are using a line with DSL service, make
sure you have properly installed the DSL lters supplied by your
service provider.
While on a call,
new caller-ID
information is
not displayed.
• You must subscribe to Caller ID with Call Waiting service from
your service provider/telephone company.
Answering system
Problem Cause/solution
The unit does
not record new
messages.
• Make sure the answering system is on.
• The message memory may be full. Some messages will need to
be deleted.
Cannot operate
the answering
system
remotely.
• You must use a touch-tone telephone for remote access.
• Make sure you follow the remote access procedures in this
user’s guide.
Bluetooth
Problem Cause/solution
The GE 30385
won’t pair/
connect with
my cell phone/
headset.
• Check to see if your cell phone/headset’s Bluetooth function is
turned on.
• Check your cell phone/headset’s user’s guide for instructions
on Bluetooth device pairing.
• Make sure your cell phone/headset is near the base of the GE
30385.
• If GE 30385 appears in your cell phone’s paried device list,
delete it and repeat the pairing steps in this user’s guide.
• Turn your cell phone/headset o, then back on and try the
pairing steps again.
• Disconnect the AC adapter from the back of the telephone
base. Wait a few minutes, and then reconnect it. Repeat pairing
steps in this user’s guide.
General Product Care
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone only with a dry soft cloth.
• Never use cleaning agents, paint thinner, abrasive powder, alcohol, or other
chemical products to clean the unit. Doing so will damage the unit.
• Retain the original packaging in case you need to ship the phone at a later date.
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