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Problem Possible Causes What to Do
Some fabrics will naturally • Hot water is more likely to cause shrinkage
shrink in the wash than cold water.
• Follow directions on care label.
Shrinkage
Not enough detergent • Try using more detergent (especially with
(larger loads, heavy soil, larger loads).
and hard water might
• If you live in a hard water area try using
require more detergent)
a water conditioner like Calgon brand or
install a water softener.
Water is not hot enough • Make sure water heater is delivering water
at 120°F.-150°F. (48°C. -65°C.).
• Do not use the washer when hot water is
used for other needs (dishes, baths, etc.).
Washer is overloaded • Make sure Load Size Selector matches
load size.
Soak time is too short • Soak at least 30 minutes.
Soaking with too little detergent • Use more detergent (especially with
heavy soil).
Detergent is not dissolving • Add detergent as wash basket fills with
water before you load clothes.
To restore grayed clothes, • Put clothes through a wash cycle using hot
try one of the following water. (Check the garment’s manufacturing
care label to see if hot water can be used.)
Add a non-precipitating water softener, such
as Calgon brand. Use 2 1⁄2 times more than
is recommended for normal water softening.
Do not use detergent or soap. Allow clothes
to go through a complete cycle. Repeat if
necessary.
• Soak your clothes using a water softener
instead of a soaking agent. Allow clothes
to soak for about 20 minutes.
Grayed Clothes
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